Teams | Collaboration | Customer Service | Project Management

Blog

Teamwork achieves SOC 2 Type 1 certification

We wanted to share some exciting news: we’ve successfully completed our SOC 2 Type 1 audit! We embarked on this audit as part of our ongoing commitment to delivering the most robust and professional experience to our users. Service Organization Control (SOC) 2 is a procedure designed to ensure that service providers can securely manage data to protect the interests and privacy of their clients.

How to transform a bad Atlassian tool into a working solution

The Atlassian product family helps teams of all types manage their work. But what happens when those tools aren’t helping you in your day-to-day job? In this post, we are going to focus on one of Atlassian’s leading tools – Jira – and learn which features and functionalities you can repurpose to help your project management and development teams create a working solution.

Top 11 best uses of Confluence

Confluence is a highly flexible tool, which can streamline a vast range of your organizational processes across both your software teams and your wider business departments. The choice Confluence provides is extensive and, the good news is, you don’t need to start from scratch – Confluence comes with a range of blueprints and out-of-the-box solutions to help you seamlessly get started. In this post, we will highlight some of the top uses of Confluence. #1 Write product requirements

5 tips for ramping up on remote work in a hurry

If you think of it in terms of Tuckman’s stages of team development, suddenly shifting to remote en masse throws your team into “storming” mode. Confusion and frustration abound, and everything feels twice as hard as it should. (We know because we’ve been there.) Your goal right now is to get back to the “performing” stage and resume your regularly-scheduled level of productivity. Here are five ways to do that.

Asana tips: 5 ways to work from anywhere

Whether the flexibility of working from anywhere has always been appealing or you’re trying to figure out how to navigate a remote work schedule as a way for your team to stay healthy, remote work can seem challenging at first. The best way to succeed as a remote worker is to make sure you have all the tools and information you need to do the job well.

How Asana uses Asana for remote work

At Asana, we’re on a mission to help the world’s teams work together effortlessly. And to us, that means reducing work about work so teams have visibility and clarity into who’s doing what by when. The same is true even when team members are working remotely. From globally distributed organizations to teams that are thinking about remote work as a way to remain healthy, Asana can help you and your teammates stay connected, collaborate, and continue to hit your goals.

Remote work roundup: Our favorite reads about working from home

Remote work: let’s talk about it. Maybe you’re thinking about a work from home plan to keep you and your team healthy, or maybe you’re one of the 98% of employees who report wanting to work from home at least some of the time. But no matter where your team is located, you can work together effortlessly with the right tools and mutual trust.

Driving revenue with customer analytics

If you’ve ever watched The Office, you might remember the episode when Dwight and Jim discover that their customers have been giving them terrible reviews. They’re in total and utter denial — “The reason that I got bad customer reviews is because I didn’t! There is a massive conspiracy going on here!” Dwight protests.

How to Get Rid of Microsoft Teams (Permanently)

Thousands of Windows users have been asking the same question and wondering why Microsoft teams won’t uninstall. They delete Microsoft teams from their computers, but MS Teams, much like an uninvited guest launches itself back at boot. This is creepy and incredibly annoying because the app constantly pops up when a user turns their computer on. And, this brings us back to our question: why do Microsoft Teams keep installing itself?