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ITSM vs CRM: Understanding the Key Differences

When it comes to managing your business needs, choosing the right software solution is crucial. ITSM and CRM are two important tools that can help streamline your day-to-day activities, but they have distinct differences. ITSM, or IT Service Management, focuses on managing and delivering IT services to meet the needs of an organization. On the other hand, CRM, or Customer Relationship Management, helps businesses manage interactions with their customers.

NY Times tech workers strike against return-to-office policy

The world of work is changing rapidly, and recent events at The New York Times have brought this transformation into sharp focus. Tech workers at the renowned publication recently staged a half-day strike to protest against return-to-office rules. This incident highlights the importance of flexible work arrangements and the complexities of the modern workplace.

Take Project Management to the Next Level with Insightful-Height Integration

Discover the transformative impact of the Insightful and Height integration on project management. Learn how this synergy boosts efficiency, enhances time tracking, and refines task management in our detailed article.

What's New In Workstatus? A Comprehensive Product Update

In a world where change is the only constant, staying at the forefront of innovation is not just a choice; it’s a necessity. And at Workstatus, we’ve taken this principle to heart. As we roll out our latest product updates, we’re excited to introduce you to a new dimension of productivity, efficiency, and user satisfaction.

Time audit - where is your time going?

Curious about the benefits of doing a time audit? Let’s dive right in and explore why a time audit is worth your while. Discover how a time audit can help you gain clarity, maximize productivity, and effectively prioritize your tasks. Say goodbye to wasted time and hello to a more efficient and fulfilling day. Get ready to take control of your time like never before and unlock the secrets to achieving your goals.

New in OneDesk: November 2023

OneDesk now offers the ability to issue Quotes for the work you do for clients. These quotes, once accepted, can be turned into invoices. If you are using QuickBooks Online, you can even get paid. There are a lot of details to unpack in these features, but here are some of the highlights: There’s so much more to say about the Financials features in OneDesk. We will be writing articles and blog posts with a lot more info in the coming weeks.

Mastering Excel For Attendance Tracking

Keeping tabs on employee attendance and time management can be daunting, especially when unexcused absences and tardiness disrupt your workflow. Fortunately, you don’t have to navigate this challenge alone anymore. With Microsoft Excel, you have the means to create a robust attendance tracker that transforms manual processes into an efficient and accurate system. This blog post will guide you on how to master Excel for attendance tracking.

Elevate Your Project Management Strategy with Insightful-Jira Integration

Unlock the full potential of your projects with the Insightful & Jira integration. Dive into our article for key insights on streamlining workflows and boosting team productivity. Read now to elevate your project management strategy!

Software supply chain security: 12 strategies to reduce supply chain risks

Malicious code insertion, dependency poisoning, data exfiltration — these are worrisome words to organizations who deliver software products to customers. The complex process of deploying and maintaining software is fraught with supply chain risks, and the likelihood of an attack is higher than ever.