It’s hard to find a brand with a more loyal following of diehard supporters than Apple. According to a 2021 SellCell survey, brand loyalty for Apple customers is at “an all-time high of nearly 92 percent.” That’s up from (an already high) 90.5 percent in 2019. Those Apple users already likely spend much of their time in Apple’s Messages app—making it the perfect place for companies to reach customers and provide support.

Here at Teamwork, it’s our mission to make our customers efficient, organized, profitable, and happy! In order to achieve this, we continuously strive to offer the best project management software in the market. In line with recent trends and changes to the working norm caused by the pandemic, our customers, especially client and service-side users, are defining new terms for working from home. This trend has many organizations continuing to focus even more on mobile.

Now the app fully supports RTL languages and, as first language using it, we’re introducing Arabic.

If you’re running Mattermost self-managed editions, there are configuration options and features available to improve the Mattermost user experience. Here are our top ten recommendations to make your Mattermost end users happier and more productive. Your users will thank you! Mattermost gets massively better with every release, and upgrading only takes a few minutes.

The way we interact with the world around us has changed over the last decade. We use our mobile devices to shop, read the news, and connect with friends and family. So it’s more important than ever for businesses to have a strategy for mobile customer engagement. According to the Zendesk State of Messaging Report 2020, 70% of all customer interactions will involve emerging tools like chatbots, machine learning, and mobile messaging by 2022, up from 15% in 2018.

In an increasingly mobile-centric world, more and more consumers are using apps. In 2019 alone, 204 billion mobile apps were downloaded worldwide — a 45% increase from 2016. In response, companies are scrambling to serve their customers on mobile. With so many businesses hopping on this bandwagon, it’s no longer enough just to create an app. Companies also have to create an engaging, user-friendly mobile experience.