Teams | Collaboration | Customer Service | Project Management

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Time Management for Work: 10 Quick Tips to Boost Productivity

Want to learn time management for work? In today’s hyper-competitive work environment, time management is important for both the employer and the employee. How? Employers have to set smart goals and prioritize their tasks. They need to track their project progress and complete their deliverables on time to succeed. On the other hand, when employees become more conscious of how they spend their time, they can take steps to optimize work performance.

Client Management: How To Convert & Keep Clients in 2021 | Teamwork

How to convert (and keep) clients using client management Running a profitable company isn’t just about bringing clients in—it’s about keeping ‘em around, too. We all know the stats back this up. Time and time again, we’ve been told that it costs about five times more to attract new clients than keep old ones, and increasing retention rates by just 5% can boost profits from 25% to 95%. Sounds good, huh. So, how can you convert and keep clients in your portfolio?

Client Management: How to covert and keep your customers in 2021

How to convert (and keep) clients using client management Running a profitable company isn’t just about bringing clients in—it’s about keeping ‘em around, too. We all know the stats back this up. Time and time again, we’ve been told that it costs about five times more to attract new clients than keep old ones, and increasing retention rates by just 5% can boost profits from 25% to 95%. Sounds good, huh. So, how can you convert and keep clients in your portfolio?

The 4 Types of Collaboration Habits That Make Information Security Breaches an Inevitability

Because of the ongoing COVID-19 pandemic, more people are working remotely than ever before. On the one hand, productivity hasn't really suffered as there are a large number of cloud-based tools that make it possible to be just as productive outside of the office as you are in it. But on the other hand, there are also certain types of collaboration habits that make security breaches no longer a matter of "if" but "when." Understanding what these are is the best way to avoid them at all costs.

The hottest CX trends for retailers are anything but trendy

In 2020, tens of thousands of retail professionals descended as usual on the Javits Center in New York City for the National Retail Federation’s Big Show. Barely a year later, the annual conference was entirely virtual, your parents knew what “Zoom fatigue” was, and the Javits was a Covid-19 vaccination center.

How to Increase Productivity and Improve Billing with Time Tracking

We already know that anything that can be measured can be improved. Time tracking has been used to quantify and increase productivity for years now. But it’s not just about logging hours and filling out timesheets. The data obtained is a gold mine that allows you to improve productivity, efficiency and motivation. This way you can take a productive approach without extra effort.

Top 5 customer support metrics to help you improve customer relationships

Customer support is a vital aspect of business in any industry - it’s how you address questions and concerns and resolve problems so customers continue using your product or service. Yet many customers dislike contacting support. A Statista survey found that 60% of respondents worry about long hold times, and 59% are concerned they will be transferred to different departments and have to continually repeat their problem.