Thousands of IC pros passionate about elevating employee communication and experience tuned into our first-ever Internal Communications Virtual Summit. And wow, we learned some incredible insights, innovative strategies and forward-thinking best practices from industry experts on topics ranging from harnessing AI for comms to research into the current state of internal communications and lots more in between.

Discover the transformative impact of Insightful on BPO operations. Explore AI integration, PC monitoring software, and key trends reshaping the industry. Learn about cloud adoption, remote work expansion, and sustainability initiatives, and how Insightful empowers BPOs.

These past few years have seen big changes in the way jobs are done. Soon, working from home will be the norm instead of the exception. This change has changed how we think about efficiency and freedom at work. It’s been caused by changes in technology and world events, most notably the COVID-19 pandemic.

Great news! Here’s the TrackingTime power-up for Trello, the ultimate time-tracking solution for Trello users and now the integration is better than ever.

Finding the right agency time tracking tool is crucial for maintaining productivity and profitability. But, with so many options available, it can be a bit overwhelming to evaluate what tool fits your agency’s specific tracking and reporting needs. So, in this guide, we’ll explore some of the best time tracking tools for digital, marketing, creative, and media agencies.

The Future of Secure Communications, a study from Forrester Consulting that Element commissioned, shows that 79% of technology leaders at large organisations feel their sanctioned video conferencing tools fall short in adequately supporting secure and reliable partner communications. Likewise, 76% said their sanctioned voice tools were not well suited to secure communication.

The secret to good meetings? Knowing when you actually need one.

The integration of artificial intelligence in the service desk has become a game-changer, revolutionizing the way organizations handle customer support and IT Service Management (ITSM). In this sense, AI service desk solutions offer a range of benefits, from improved efficiency and cost savings to enhanced customer satisfaction. So, to help you harness the power of AI in your service desk, in this article we'll discuss practical ideas and strategies to implement the technology effectively.