Nifty Tutorial: Creating a Task from an Email
Learn how to forward an email from a project member's email address to a project to create a task automatically!
Teams | Collaboration | Customer Service | Project Management
Collaborating To Help Teams Work Better In The Modern Workplace
Part 2: Ouch! Solve the pain caused by your current B2B customer support system.
The right B2B customer support software means never having to say goodbye. In our first blog post in this four-part series we introduced the top pain points reported by B2B customer support professionals and how the right B2B customer support software will help you solve for all of them, starting with using a B2B help desk ticketing system instead of your inbox to resolve issues in a more timely, efficient manner.
Atlassian + Zendesk: Best Practices in Incident Management
Learn from Chase Wilson, Product Marketing Manager at Atlassian, on why incident management is crucial for businesses, and best practices.
How Limelight Networks speeds up sales deals with Slack Connect
Sales The edge cloud services provider connects with prospects and customers in Slack channels to manage rapid sales cycles and build customer relationships
How to Be Productive at Home?
According to a survey by Workopolis, 90% of people believe that Telecommuting contributes to more productivity. However, these are the people who have had a practice of working from home, unlike most employees today, who find themselves in an unprecedented situation in the year 2020 as a global pandemic rages and their bosses have ordained work from home as mandatory. Initially, the new work order may look heaven-sent and a miracle.
Mattermost | The Last Five Years | June 2020
A short video highlighting our last five years hosted by core committers from the staff from Mattermost, Inc. Interested in joining Mattermost's next five years?
Rocket.Chat - The Leading Communication Hub
A platform with multiple uses: Remote and Physical Work, Internal and External Communication, OmnichannelCustomer Engagement and Support, Developer Operations, and Process automation. Centralize Your Communication and boost your company productivity by bringing messages, video calls, file sharing, and all team communication into one place.
How a Network Services Company Uses OneDesk's Portal
Finance aside, the majority of business challenges faced by management teams are deeply rooted in a need to build customers’ trust in the brand or to improve operational efficiency. The concern is well-founded. Businesses will face these challenges regardless of the size, industry, or approach.
Teamwork Desk - Teamwork Integration
Teamwork Desk is helpdesk software for teams who want to exceed customer expectations — helping you to communicate, delight, and guide your customers to ensure they have an unforgettable experience.
10 tips for setting engineering goals from Asana Head of Engineering, Prashant Pandey
As an engineering leader, one of the greatest gifts you can give your team is clarity of purpose, plan, and responsibility. Recently, Asana Head of Engineering, Prashant Pandey sat down with Plato to discuss why clarity is so important and how it impacts goals. Here are some of his insights and advice for setting engineering goals that are transparent and empowering to team members, no matter where in the world they’re working.