Teams | Collaboration | Customer Service | Project Management

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Navigating proximity bias in the age of remote work

It’s an understatement to say the way we work has changed in recent years. What we’re seeing is nothing short of transformation. The nine-to-five grind is gone. Companies are hiring from a global talent pool, even SMEs. Hybrid work schedules are the rule rather than the exception. This flexibility has been great for businesses, employees, and managers, but it hasn’t been without its hiccups.

Mastering Collaboration in Miro: A Guide to Team Success

Unlock the full potential of team collaboration with Miro! This video is your ultimate guide to harnessing the collaborative features of Miro, making teamwork more efficient, engaging, and productive. Whether you're working on a complex project, brainstorming sessions, or coordinating with remote teams, our tips and strategies will help you collaborate in Miro like never before.

From pain points to progress: accelerating your Well-Architected Framework Reviews

Creating an architecture that not only supports your business, but enhances it, is not a one-and-done task. It requires continuous reflection, learning, and improvement. For organizations that build on AWS, Well-Architected Framework Reviews play a critical role in their success. Designed to enable teams to assess and improve their architecture, the process can enhance performance, ensure stability and security, and maximize cost-efficiency.

16 Best To-Do List Apps to Stay on Track in 2024

To-do list apps can help you create personal to-do lists or manage tasks for your team. Creating manual, paper task lists is no longer sufficient. Numerous free digital to-do list apps are available online, so you don’t need to continue with outdated lists. But how can you find the best to-do list app that meets your requirements? We have curated a list of 16 free and paid to-do list apps to get you started.

How to: Avoid common Zendesk mistakes in 2024 | Customer success resources

✅ This video discusses some of the common mistakes Zendesk users make when it comes to routine maintenance and how to repair them. ⏳ Timestamps: Zendesk makes customer service better. We build software to meet customer needs, set your team up for success, and keep your business in sync.

How to: Optimize your Zendesk in 2024 | Customer success resources

✅ This video will serve as an introduction to our series on optimizing your Zendesk, give you the ultimate optimization checklist, and help point you in the right direction! ⏳ Timestamps: Zendesk makes customer service better. We build software to meet customer needs, set your team up for success, and keep your business in sync.

New & noteworthy Miroverse templates: March 2024

For some, March is known for its madness — for the Miroverse community, March has been a month full of innovation and creativity. Featuring everything from productivity powerhouses to mood-boosting marvels, this roundup is your ticket to exploring the best templates of the month. Let’s show these creators some love for their brilliant contributions to Miroverse in March! 💛