Teams | Collaboration | Customer Service | Project Management

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Fact vs. fiction - Understanding the role of generative AI in employee-facing applications (webinar recap)

In the rapidly evolving field of artificial intelligence (AI), it can be tough to distinguish between myth and reality. The challenge intensifies for organizations exploring the use of generative AI in employee-facing applications.

MS Teams unbundled from Office [+3 reasons why it matters]

In April 2024, Microsoft unbundled MS Teams from the rest of the Office package globally. This news comes almost six months after Microsoft unbundled Teams in Europe. Microsoft says that the global unbundling made sense to make pricing easier for global organizations operating in Europe.

A four-day workweek results in more productive employees

Taking a bold step toward rethinking the modern workplace, the coaching firm Exos, which is based in the United States, has begun a trial of a four-day workweek that will last for a period of six months. The objective of the effort is to reduce the amount of burnout experienced by employees and to raise productivity, all while preserving or even improving the overall performance of the organization.

Program manager vs. project manager: Key differences

You may know what project management is, but have you ever heard the term program management? While the two sound similar, you might be surprised to learn there’s a lot that sets them apart. Whether you’re searching for the right role for your team or want to improve your work management processes and methodologies, we’ll help you understand the differences between a program manager vs. project manager.

10 employee retention metrics you need to know

The importance of employee retention to an organization’s performance is becoming more widely acknowledged. Retaining qualified employees is crucial for preserving operational stability and promoting long-term growth in a competitive labor market. This blog article will examine several employee retention metrics that HR specialists and company executives may use to monitor and enhance employee retention.

Top 10 Product Management Tools Everyone Should Have in Their Arsenal

Building a product that wows customers is tough. It’s a whirlwind of ideas, deadlines, and shifting priorities. Ever feel like you’re herding cats instead of building something amazing? The right product management tool can be your secret weapon. But with so many options, choosing one feels like another epic quest. Should you arm yourself with a whole arsenal of specialized tools? Or is there a single mighty platform to conquer it all?

8 Ways Technology Enhances Supply Chain Visibility

It's no secret that visibility in supply chain operations dictates the difference between successes and setbacks. With technology evolving at breakneck speeds, savvy 3PL service providers are racing to integrate cutting-edge tools that ensure nothing slips through the cracks. To showcase what’s at play, stick with us and we’ll introduce you to a group of contemporary tech solutions that are shaking up the supply chain scene from top to bottom.

Next in EX: Unifying employee experience technology (ebook excerpt)

This is the second part of a series about the future of employee experience (EX). For the full picture, get your free copy of Next in EX: Trends shaping employee experience. Too many employees have too many tools, creating a sense of digital friction that fractures their attention, causes frustration, and limits productivity. This technology overload holds employees back instead of propelling them forward — this poor employee experience (EX) impacts key organizational outcomes.

Meet 'With Vids' - Google's latest innovation to boost workplace efficiency

Google has recently launched “With Vids,” a groundbreaking tool that promises to elevate workplace productivity to new heights. This tool is the latest addition to Google Workspace, known for its robust suite of applications that facilitate efficient digital work environments.

Mastering the Hybrid Work Model: A Blueprint For Success

The Hybrid Work Model has become a go-to solution for balancing flexibility and productivity in today’s fast-paced work environment. Employees sometimes feel trapped by rigid office hours. However, the hybrid work model has helped them find a new working method. Employees can boost their performance by blending remote work with in-person collaboration. It is like opening a door to endless possibilities!