Teams | Collaboration | Customer Service | Project Management

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June 2024 Version Update: Time Off, BambooHR & Salesforce

With summer starting and vacation plans in full swing, we’re bringing a much-needed breeze to handling your team’s work time. You can now easily manage time off directly from your Scoro’s calendar or sync data over from BambooHR. We’re also launching our Salesforce integration and doing a few tweaks to frequently used buttons to make your daily workflows smoother.

Raising the Bar in Support Software: The TeamSupport Method

In the world of customer service, businesses of every scale are constantly on the lookout for that perfect tool. That one solution that not only promises to streamline their customer support, but actually delivers on that promise with grace, agility, and, most importantly, tangible results. Enter TeamSupport. What truly sets TeamSupport apart in a sea of competitive offerings? Let's discuss the landmarks that make TeamSupport stand out and ensure we excel in delivering unparalleled customer support.

A Beginner's Guide to Project ROI (And What To Track Instead)

Ever take on high-revenue projects and get surprised by low (or even negative) profits at the end? Talk about frustrating. In this guide, we’ll explain project return on investment (ROI), and you’ll discover a more accurate way to measure project profitability than simple ROI calculations.

Achieving Cross-Team Alignment: Best Practices for Synchronizing OKRs

One of the most valuable attributes of the Objectives and Key Results prioritization framework – and why we’re so thrilled that we’ve incorporated OKRs into the Craft.io platform – is how effectively it can help you bring together different departments across your company to work productively toward shared big-picture goals. Most of the other prioritization frameworks you’ve heard of – weighted scoring, the MoSCoW method, RICE, etc.

How to Improve Remote Team Collaboration with Communication Tools

In the era of remote work, fostering seamless collaboration within distributed teams has become both a necessity and a challenge. Communication tools are at the forefront of enabling this shift, bridging geographical gaps and ensuring that team members remain connected, productive, and engaged.

Salesforce Integration for Miro: 2 Way Data Sync

The Salesforce integration for Miro integrates a real time, 2 way data sync between Salesforce and Miro. This video will show you how to import Salesforce opportunities, accounts, and contacts directly from your Salesforce instance. Once you’ve imported your Salesforce Objects within Miro, you can then edit, update, and collaborate on Salesforce Objects directly in Miro without leaving your Miro board. All updates you make in Miro will be updated in Salesforce in real time. At the end of the video, you will learn a bit more about enhancements which will be made to the app in the future, such as more filtering capabilities.

Flexibility in the Workplace: Exploring the Meaning, Types, and Benefits of Flexible Work Arrangements

The old-fashioned 9 to 5 office routine isn’t as popular as it used to be. That’s why flexible work arrangements are a fresh idea in today’s workplaces. Let us assume that employees currently have the freedom to select where they work, be it the cozy confines of their work at home or the collaborative environment of an office. This hypothetical situation illustrates how work-life balance perspectives are shifting and innovation is accelerating the trend toward flexible work schedules.
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Troubleshoot WiFi and Wireless Networking Issues Everywhere

In today's varied workspace dynamics, wireless networking issues can greatly impact user experience and productivity. Whether it's slow download speeds, poor wireless coverage, connectivity, or collaboration problems during virtual meetings, wireless troubleshooting is crucial to ensuring remote and office productivity.

Top 10 Attendance Apps for Employees in 2024

Are you looking for the best Attendance Apps for Employees in 2024? In the modern business atmosphere, it is essential to accurately and effectively monitor attendance. The American Payroll Association report, stating that you can save up to 4% on payroll costs by automating attendance supports our claim. Another report by Deloitte states that around 70% of companies consider that accurate attendance monitoring increases workflow and productivity.