Teams | Collaboration | Customer Service | Project Management

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OneDesk - Project Milestones

Using milestones to mark checkpoints or points of time in your projects. OneDesk combines Help Desk, Project Management, & Professional Services Automation software into a single application. OneDesk also includes customer-facing applications: real-time chat, customizable webforms, and a customer portal. These integrated applications allow you to serve your customers while conveniently working on your projects in one platform.

64% of fully remote businesses believed they were highly productive

In an era where the concept of work is continuously evolving, the debate between remote and office work has taken a new turn. Findings from Tech.co’s Impact of Technology on the Workplace report unveil a striking reality: fully remote companies are outpacing their office-bound counterparts in productivity.

SaaS Integration Platform: Unleash Its Full Potential

Are you looking for a way to optimize your business processes and enhance data flow? Look no further than a SaaS integration platform. With its seamless connection capabilities, it can effectively connect your SaaS applications, streamline workflow, and unlock the full potential of your business.

The gig economy: Redefining career paths in modern workplaces

The gig economy has significantly influenced in recent years, changing our perception of regular work. For millions of people globally, this seismic shift has reshaped professional objectives and paths and changed how work is done. Fundamentally, gig work is an alternative to traditional 9–5 occupations. It is defined by temporary contracts or independent labor and encompasses a wide range of industries, including technology, transportation, and creative services.

5 Simple Steps to Correctly Calculate Overtime Pay for Your Employees

Before calculating overtime pay, it’s essential to establish the regular pay rate for each employee. This is typically the hourly wage that an employee earns for standard work hours. To determine the regular pay rate, follow these steps: It’s important to note that bonuses, commissions, and other forms of compensation may also need to be included in the calculation of the regular pay rate, depending on labor laws and regulations.

Project management for financial services: A comprehensive guide

Finance is a funny thing, isn’t it? On the one hand, the industry boasts some of the largest, most well-funded businesses in the U.S., U.K., and the world. Transactions so large that the average person can’t comprehend are the norm. But, on the other hand, day-to-day life at companies in the industry includes many challenges familiar to those in less lofty professions.

Asana Launches a New Suite of Intelligent Tools for the CIO

Asana's State of IT research reveals 77% of IT leaders feel responsible for leading AI transformation within their organisation. Deeper integrations with Microsoft 365, AI-powered reporting, and enhanced workflow capabilities all with safeguards and controls help CIOs build the right foundation for AI to drive greater ROI.

How To Make A Project Management Calendar in 2024

A project management calendar is more than just a tool; it's a roadmap to success, providing a clear view of tasks, milestones, and deadlines. I've seen firsthand how a well-structured calendar can transform chaos into order. Trust me, you're in the right place to learn how to build a reliable project management calendar. Whether you're an experienced project manager or a newbie stepping into this role, this guide is tailored to your needs.

How to use Zendesk AI to optimize your customer experience operations

🔌 In this video, we'll review how CX operations leaders can use Zendesk AI to optimize their service workflows, assist agents to solve requests, and automate customer experiences. Zendesk makes customer service better. We build software to meet customer needs, set your team up for success, and keep your business in sync.