Teams | Collaboration | Customer Service | Project Management

Ready to revolutionize your app development workflow? In this comprehensive tutorial, Miro Developer Advocate Horea Porutiu shows you exactly how to use the powerful Vibe Code Planning Template to transform your ideas into working applications using AI. Learn the complete end-to-end process.

Want to make sure unhappy customers get priority attention in Zendesk? In this episode of Unlocking Zendesk, Jude Kriwald shows how to use Intelligent Triage sentiment detection to automatically flag and prioritize tickets with very negative sentiment. With the right trigger, Zendesk can detect frustration and push those tickets to the top of the queue before an agent even opens them.

Overwhelmed by a pile of Zendesk tickets that all need the same update? In this episode of Unlocking Zendesk, Jude Kriwald shows how to use the bulk edit feature to save time and avoid repetitive work. Whether it is updating statuses, assigning tickets, or adding a note across multiple conversations, bulk edit helps you clear the queue in one go. Select and edit multiple tickets at once Update fields like status, assignee, tags, or comments Add internal notes or tags to track bulk updates Save time while keeping your workflows consistent.

Remote work is here to stay in 2025 —but staying productive, secure, and connected requires the right tools. From project management and communication to security and cloud storage, we’ve curated the Top 15 Essential Apps for Modern Remote Workers that will help you work smarter and collaborate seamlessly. Apps Covered in This Video: Workstatus Slack Microsoft Teams Discord Asana Trello Monday.com Google Workspace Microsoft 365 Dropbox NordVPN ExpressVPN Securden LastPass 1Password.

Catch Up —our favorite way to tackle unread messages. Here's the story behind how this much loved feature came to be.