Teams | Collaboration | Customer Service | Project Management

6 strategies to strengthen cyber resilience in a digital age

‍ Did you know the ITRC reported 2,365 cyberattacks in 2023? Therefore, senior leaders must build strong cyber resilience to fortify data security. That’ll be your ability to swiftly recover, respond, and identify security incidents. PwC notes that only 2% of organizations implement firm-wide cyber resilience. This can be attributed to challenges like lack of awareness, complex IT environments, and resource constraints.

IT Capacity Management: Optimize Your Tech Resources

Did you know that nearly 55% of IT leaders say they waste resources because of bad capacity management? Every tech dollar matters in today’s business climate so improving IT capacity management is key. It helps you use your digital assets to their best. This way, you can meet your business needs today and plan for tomorrow’s, keeping your operations efficient and sustainable. In this article, you’ll learn about the important parts of IT capacity management.

How AI is transforming customer services in the financial industry

Yohan Lobo, Senior Manager, Industry Solutions, M-Files, has been featured in Global Data to discuss how Artificial intelligence (AI) has emerged as a crucial enabler of such transformation in the financial sector. Read the full article on How AI is transforming customer services in the financial industry - GlobalData. "Data and trust are at the heart of delivering efficient services and contributing to business longevity; however, inconsistent customer service can erode this progress.

IDC MarketScape Names Slack a Leader in Worldwide Team Collaboration

Just announced, the IDC MarketScape: Worldwide Team Collaboration Applications 2024 Vendor Assessment (doc, October 2024) recognizes Slack as a Leader. “Slack enables an ease of channel-centric collaboration across different modalities in a way that few products can,” said Wayne Kurtzman, IDC Research Vice President of Collaboration and Communities.

Relentless Forward Progress: Shaping Tomorrow's Leaders with Brady Pyle

This episode features an interview with Brady Pyle, Chief HR & Inclusion Officer at Space Center Houston. In this episode, Shawn and Brady discuss how space exploration's unique challenges shape forward-thinking organizational strategies, strategies for cultivating internal talent and establishing robust leadership pipelines, and utilizing AI in leadership and employee development.

Free daily timesheet template (Excel, PDF, Word)

A daily timesheet template is a data table that logs an employee’s every working hour on a daily basis. Using a timesheet template, firms can get insights into employees’ work patterns, attendance irregularities, and other relevant information. Also, the daily timesheet template can help generate accurate payroll documents, create client billings, and estimate the project budget. In this article, we’ll share a daily timesheet template for free download and discuss its pros and cons.

Augmentation vs. Managed Services: Which Model is Right for Your Business?

In today’s competitive business landscape, finding the right staffing model is crucial for companies aiming to optimize productivity, control costs, and gain a strategic edge. Staff augmentation and managed services are two popular outsourcing models, each offering distinct benefits and challenges. Choosing between these models depends on factors like the scope of the project, available resources, and the desired level of control.