Teams | Collaboration | Customer Service | Project Management

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teamsupport

Transforming Customer Support with a User-Friendly Ticketing System

May 29, 2024 By TeamSupport In TeamSupport
In the fall of 2020, POMS Corp., a leader in the manufacturing industry, decided that enough was enough. For years, the POMS support team had battled a ticketing system that seemed to create more problems than it solved. Support requests were frequently buried and lost, only to resurface too late. Some tickets were even left unanswered, leading to unsatisfied customers and frustrated team members.
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UI/UX Updates, Performance Enhancements, QoL Improvements (v10) | CurrentWare

May 29, 2024 By CurrentWare In CurrentWare
CurrentWare version 10.0 is here! This update includes a variety of performance and quality-of-life enhancements, including easier access to key tools and improvements to existing features and functions. As a CurrentWare customer these quarterly product updates are included as a part of your subscription. Need help upgrading? Our team is here to assist you every step of the way. We offer comprehensive documentation, training resources, and personalized support to ensure a smooth transition.
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Leapmax

Remote Work Monitoring Software: Boost Productivity & Security

May 29, 2024 By Leapmax In Leapmax
In the growing new reality of working from home to some extent or another, it is difficult to keep the work rate high, ensure security, and improve the team’s unity. Introducing our innovative solution for effective, smooth, and productive remote work without risk meets the Remote Work Monitoring software. Remote work monitoring software is an application that employers can employ to monitor and control the productivity levels of employees who work in remote environments.
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scoro

5 Best Time Tracking Software For Consultants

May 29, 2024 By Team Scoro In Scoro
Managing client projects profitably can be challenging — many consultants rely on cumbersome manual processes and spreadsheets. Not only do spreadsheets waste time, but they also waste money: billing errors and limited visibility into resource utilization often result in lost revenue. In this guide, we’ll look at some of the best time tracking software for consultants to help you ditch the spreadsheets and increase your profit margins.
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asana

How to create a CRM strategy that drives sales and loyalty

May 29, 2024 By Team Asana In Asana
A CRM strategy is a company-wide plan to increase revenue and improve customer relationships using specific actions and technology. In this piece, we teach you how to build a CRM strategy with the use of CRM software. CRM software helps teams turn strategy into action by consolidating data. It also helps teams improve existing CRM strategies to better meet customer needs. In business-to-consumer (B2C) companies, the buyer journey is paramount. Happy customers are loyal to brands they love.
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miro

Do more with diagramming: Combine the powers of draw.io and Miro

May 29, 2024 By Stephanie Dilley In Miro
If your work requires you to create diagrams, you might be familiar with draw.io (also diagrams.net), an open-source, web-based diagramming tool offering complex and niche diagrams: network diagrams, server rack diagrams, floor plans, and more. You might also use Miro, an innovation workspace that lets you virtually collaborate with colleagues on a variety of tasks and projects — whether it’s brainstorming, planning, designing, or building the next big thing.
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time doctor

What is an attendance point system? (free template included)

May 28, 2024 By Time Doctor In Time Doctor
Want to know how to use the attendance point system? When employees start missing work more frequently than usual, it can quickly spiral out of control. In addition to draining the morale of coworkers, excessive absenteeism makes meeting business and department goals difficult. One effective method for improving employee attendance is by implementing an employee attendance policy. While there are many different policies available, we’ll focus on the attendance point system.
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