Teams | Collaboration | Customer Service | Project Management

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Performance monitoring - Identify and improve workplace inefficiency

With evolving workplaces, teams are working in distributed environments that have made it tricky for organizations to keep track of remote employees’ behavior and align their efforts to business goals. The growing cases of unproductive website usage in remote work are causing companies to suffer a significant loss of around $28bn every year.

Tough Conversations with CxOs: Achieving Enterprise Agility Part 2 | Atlassian

Join us for episode two of our new podcast, “Tough Conversations with CxOs” featuring Wendy Zacchio, CIO at Zelis. Wendy has an incredible history as a C-level leader in the healthcare industry and has recently taken on the CIO role at the high-growth, disruptive health-tech company Zelis.

How to Create an Onboarding Checklist for New Employees

An onboarding checklist is a comprehensive guide for new employees that outlines all the necessary steps and tasks to be completed during their initial days, weeks, and months at a company. It serves as a roadmap for both the employee and the employer to ensure a smooth and successful integration into the organization. According to Forbes, a well-structured onboarding process can improve employee retention, increase job satisfaction, and boost overall productivity.

What is Change Management in Cyber Security? System Integrity

In this blog, we will explore the concept of change management in cyber security and its importance in maintaining system integrity. Change management is a structured process that organizations implement to handle system or service changes related to information security. By effectively managing these changes, businesses can mitigate security risks, adapt to new cyber threats, and ensure the smooth implementation of cybersecurity initiatives.

What do customers really want from bots? #ZendeskAI has the solution

👎 What customers don't want: Bots that behave like humans👍 What customers do want: Bots that understand what they want, can solve requests quickly, or can escalate to a human 🎯 Get on the same page as your customers. Zendesk makes customer service better. We build software to meet customer needs, set your team up for success, and keep your business in sync.

27 project plan templates to kickstart your best work

We all love it when a project runs smoothly. When there’s a clear plan, everyone knows what needs to get done, and they follow deadlines, projects tend to get completed on time and within budget. But all that doesn’t just happen—it takes a lot of careful planning. Project planning takes time, and tends to require a lot of manual, repetitive work—like defining project goals, creating timelines, drafting tasks, and distributing information to stakeholders and collaborators.

6 tactics for scaling resource management in enterprise orgs

Managing resources effectively is crucial for large enterprises to succeed. As organizations grow in size and complexity, work that was once manageable becomes a multifaceted challenge as more projects, cross-functional teams, and objectives enter the mix. Often, enterprise leaders find themselves tackling demands and shifting priorities to maintain efficient and effective resource management.

How to build a custom Asana dashboard with Geckoboard

Asana is one of the most comprehensive project management tools out there, with a wide range of features that help teams organize their work. It even has reporting dashboards baked in, allowing you to easily create dashboards for your Asana projects in a few clicks, extract insights from your data, and drill in to the specific tasks from a data visualization.