Teams | Collaboration | Customer Service | Project Management

%term

Everything You Need To Know About Inclusive Communication in the Workplace

Effective communication lies at the heart of a thriving organization. From one-on-one conversations with co-workers to general announcements and company updates, it’s safe to say that communication keeps the workplace going. Over time, the dynamics of workplace communication have evolved. Employees from diverse backgrounds want to be recognized and acknowledged. That’s why there’s presently a due emphasis on inclusion in workplace communication.

Sponsored Post

Customer Satisfaction Workflows: Why They Matter & Key Elements

Customer satisfaction workflows play a critical role in delivering exceptional experiences. The efficiency and effectiveness of these interactions mold the overall experience. Think of these workflows as a synchronized machine that manages customer interactions routinely. The objective is clear: to meet and exceed customer expectations consistently. With effective design and implementation, these customer satisfaction workflows can transform the customer journey, enhancing your brand's reputation.

Christmas 2023 Version Update: Advanced Revenue Forecasting & Sage Intacct

Ever wondered what the future holds? As a Scoro user, you can now be a lot more confident about it – with our new revenue forecasting options, you’ll know exactly where you’re headed based on your pipeline and ongoing projects. And since finance is the theme of the month, we’re launching our Sage Intacct integration as well!

Elevating Customer Support: Five Goals to Focus On

In today’s increasingly competitive marketplace, people—particularly those in customer support—are key to setting your company apart from the crowd. Needless to say, the stakes are high. To get you started on the right foot, here are five ways to think about increasing your CSAT and elevating your brand.

Unlocking the Potential of Hidden Teams in the Workplace

Unlock the secrets of hidden teams in the workplace with our comprehensive guide. Discover how to spot these covert collaborators, effectively manage their unique dynamics, and integrate their innovative efforts into your organizational strategy. Embrace the digital shift and utilize Insightful’s remote employee monitoring software to harness the full potential of hidden teams, driving progress and creativity in your business.

Tough Conversations with CxOs: Radical Candor and Enterprise Agility at FedEx Part 2 | Atlassian

During our second episode, we continue to talk with Ken Spangler, EVP – CIO Global Operations Technology at FedEx, where we further discuss with radical candor driving a One FedEx Transformation with Enterprise Agility. Ken will share insights into how FedEx embraces enterprise agility and the value frameworks that enable it to drive innovation and adaptability within his organization.