Drucker's words ring true, especially in the professional services industry. With tight margins and high client expectations, professional services firms have to be efficient and strategic to deliver projects successfully — on time, on budget, and with the best quality. One of these strategies is professional services automation (PSA) scheduling — designed to help agencies manage and optimize their resource utilization, project timelines, and overall profitability.

Workforce management is the process of effectively managing and optimizing a company’s workforce to meet business goals and objectives. It involves a range of activities, including staffing, scheduling, time and attendance tracking, performance management, and more. With the help of workforce management metrics and key performance indicators (KPIs), businesses can gain valuable insights into their workforce and make informed decisions to improve operational efficiency.

Have you ever wondered how your morning coffee routine might be more than a caffeine fix? Enter the world of ‘coffee badging,’ a rising trend in corporate culture that goes beyond the realms of the traditional 9-to-5. According to a recent survey by Owl Lab, 58% of nearly 2,000 employees on a hybrid work model confessed to actively engaging in coffee badging.

Today’s IT leaders are no longer just operators. They’re strategists
and deal-makers. According to a recent report on the state of today’s IT leader published by The Work Innovation Lab, a think tank by Asana, there’s been a dynamic shift in today’s IT environment away from traditional IT roles toward strategic partnership roles.

Working from home has been popular in recent years despite its advantages, such as happier employees, lower operating expenses, a high percentage of staff retention, and more. However, several things need to be considered to resolve the challenges of managing remote employees. Employers may readily alleviate these challenges of managing remote employees with better planning, employee monitoring tools, and software assistance.

Rogue devices are sneaky intruders that can threaten your network security. How would you feel if someone quietly crept up to your door night after night? Just as it would unsettle you in the real world, rogue devices do the same in the digital one. The difference is that, in the digital space, an IT Asset Management (ITAM) strategy stands guard.

Examining HR’s top goals for 2024 explores the essential topic of employee engagement and empowerment, with a focus on fixing tense manager-employee relationship. The modern workplace is changing significantly, and managers are overburdened, which stresses out workers and affects trust. It is clear that managers need more than simply more training as the delicate dance between engagement and trust stands on a knife-edge.

As the sunset date for Skype for Business looms, many organizations still grapple with its impending end. Announced two years ago, the "end of life" phase signifies more than just a transition; it's a critical juncture for IT leaders and C-suite executives to reassess communication tools and data security strategies.

Human Resources (HR) is an ever evolving discipline — thanks to constant advancements of corporate policies and technology, but also because humans are, well, complicated. Great organizations understand the need to adapt and evolve with the demands and expectations of their most valuable resources (employees). That’s where HR tech can make a big impact.