To say it’s been a rollercoaster few years in people management would be an understatement. Although things aren’t back to ‘normal’, we have entered a kind of normalization phase. Workers and managers are collectively figuring out what the future will look like.
Pop quiz! Which is better? Being the first agency to reach a potential client with a quote, or the last one to get back with them? In most situations, the answer’s so obvious we can hardly call this a quiz: Being the first to make a first impression is almost always best. But in the agency world, getting a custom quote together isn’t exactly simple. It takes time and careful planning, and in some cases, the quote itself is a fully designed proposal — more like a first deliverable.
