Starting a BPO (Business Process Outsourcing) venture can be both exciting and challenging. One of the key hurdles new BPOs face is acquiring clients. In this blog post, we’ll explore some effective strategies for optimizing your BPO startup, drawing inspiration from valuable insights shared in The Future Workforce Podcast interview with Nick Sinclair, Founder & Managing Director of TOA Global.
At Miro, our mission is to empower teams to create the next big thing. As we navigate the evolving landscape of AI technology, we’re keenly aware of the exciting opportunities it offers, as well as the potential challenges it poses. We believe that simply harnessing AI isn’t enough; it must be wielded with both responsibility and care.
Has 2023 been a bumpy ride for your agency? Like you’re swimming upstream with one arm tied behind your back and a crocodile snapping at your heels? Whatever your experience has been this year, it’s sure to have been a disruptive one. From the ongoing economic and geo-political uncertainty, to shifting client and consumer behavior, to rapid technological change, the agency landscape is more complex and competitive than ever.
The pandemic has made Unified Communications and Collaboration (UCC) Platforms like Microsoft Teams essential for remote work. As organizations rely on Teams (and similar applications) for meetings, user experience becomes critical. Many DEM solutions promise effective Microsoft Teams monitoring. However, many such solutions lack data acquisition to measure and quantify results. Many DEM tools struggle with the nomadic nature of work today and can't capture or partition metrics depending on where employees work; hybrid, at home, or at the corporate HQ. This article assesses the effectiveness of performance monitoring compared to other solutions.
