Teams | Collaboration | Customer Service | Project Management

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Christmas Holiday Guide for SaaS: Sales Tips, Marketing Tactics, and Best Christmas Deals

The holiday season is approaching. It’s a lovely time of the year for everyone. Cities will be decked, and people will be willing to spend more. It’s also a time of the year when software companies experience a lot of pressure. Despite the holidays being a booming sales season, it’s also a very busy time. During the festive season, businesses make the majority of their revenue.

Introducing the new Starter & Pro plans

In the last few years, we’ve seen Rocket.Chat grow from an open source messaging platform to a fully-featured, extensible, secure and compliant collaboration platform used by many of the world’s most regulated and security-conscious industries. As a Commercial Open Source Business, during this time, we have added a wide range of premium capabilities that help organizations work more efficiently, communicate with their customers effectively, and extend Rocket.Chat intelligently.

The Essential Role of Transparent Leadership

Unleash the power of transparent leadership with Insightful's employee monitoring software. Empower managers and teams with tools for open communication and enhanced productivity. Transform your workplace into a collaborative hub for innovation and problem-solving. Explore how Insightful’s employee pc monitoring software complements transparent leadership to create a more engaged, productive, and accountable workforce. Elevate your management style today!

Next-level engagement: How to empower teams with UX research democratization

If you want to design optimal user experiences, you can’t skip UX research. It provides insight into what users want and need and how they use your product, which ultimately leads to more satisfied customers. Many companies are adopting a user-first approach to product design. But effective UX research can’t be done in a silo — it requires cross-functional collaboration and engagement from stakeholders throughout your organization.

The end of the survey era (as we know it) is nigh

Long gone are the days when customer service was just a department and customer experience (CX) just a strategy. As more and more companies fight it out on the CX battlefield, customer service has evolved into an engine for growth. Organisations are continually looking for better ways to evaluate, predict, and improve the customer experience—and, as a result, their bottom line.

Improvement-focused employee monitoring: Switching from control to collaboration

Although we’re eager to move past the COVID-19 pandemic, it’s impossible to separate the events of the last few years from the rapid rise in employee monitoring software adoption. As companies worldwide suddenly and unexpectedly found themselves working remotely, employee monitoring software became a way to manage the transition. Companies wanted to ensure their people were working when they were supposed to be working.

How wAnywhere time tracker helps solve workplace challenges

Know how remote employees spend the day at work with #wAnywhere #timetrackingsoftware. Capture the time when they log into work, when they’re active, idle, or on break, and what their app and web usage are to measure productive and non-productive hours. Identify work inefficiencies and optime employee hours with the #timemanagementtool.

Help Desk Software for Schools: Why You Need it And How to Choose One

Choosing help desk software for a school is a smart yet hard thing to do. A service platform can simplify the work of any educational institution by centralizing all IT operations and requests and even providing a single point of contact with multiple areas beyond technical support. However, selecting the right IT Service Management (ITSM) tool that adapts to educational needs poses a challenge in itself since most of them are not designed with that specific consumer in mind.