Teams | Collaboration | Customer Service | Project Management

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50+ Holiday and Vacation Quotes for Those Who Love To Travel

A vacation offers you the chance to revitalize and renew your mind and body. Vacations offer us a change of scenery, a thrill, and a means of escaping routine and fatigue. A healthy and balanced lifestyle requires vacations, just like a decent diet and regular exercise. Although some may view them as luxuries, they are important if you want to live a better and more full life. While vacations also trigger your productivity as you return with a fresh mind, Chanty does the same for you too.

Plan your 2023 remote holiday party with these templates

Think you can skip a holiday party with your distributed team? Think again. Remote workers reportedly admit that they feel less connected to their colleagues. That’s why festive get-togethers — which offer people a chance to forge deeper bonds and build camaraderie — are even more important. Your holiday celebration doesn’t need to suffer just because you’re apart.

Business rules: Zendesk triggers and automations | Customer success resources

This video will demonstrate how to automate repetitive manual tasks that your agents must do today using business rules like triggers and automations. Timestamps: Zendesk makes customer service better. We build software to meet customer needs, set your team up for success, and keep your business in sync.

Ethical employee monitoring: A path to empowerment and trust

The unfortunate legacy of employee monitoring has less to do with employee monitoring per se and more to do with management philosophies rooted in compliance and hierarchy. Early employee monitoring methods evolved from top-down, compliance-first management styles. As a result, the approaches relied on methods that weren’t exactly employee-friendly: Collaboration isn’t built in. Employees aren’t given agency. Well-being takes a backseat to hours worked.

How workforce analytics helps with contact center efficiency

With the evolving workplaces, more contact center teams are now working remotely which presents a challenge for remote organizations to measure employee behavior at work and ensure compliance with business policy and data privacy. Evaluating employee actions not only helps you predict workplace risks but also negates the impact on business reputation and client trust.

How to identify and tackle key customer pain points

Customer pain points are the issues customers experience when using your product or interacting with your service. Watch the video to learn how to identify and fix them so your customers receive the experience they expect. Timestamps: Zendesk makes customer service better. We build software to meet customer needs, set your team up for success, and keep your business in sync.

Nurturing professional and personal growth in the workplace

Learn why it's crucial for employees to evolve in their roles and how this benefits both the individual and the company.. Understand the impact of personal and professional growth on client satisfaction and overall business success. This insight-packed short is a must-watch for leaders aiming to cultivate a thriving, dynamic workplace. #EmployeeDevelopment #LeadershipInsight #WorkplaceGrowth Join Liam Martin, the host of The Future Workforce Podcast, for engaging discussions and insider insights on the ever-evolving landscape of work.

5 Benefits of Using Workforce Management Software for Your Business

Are you tired of manually tracking your team’s attendance and time sheets? Do you spend hours each week reconciling payroll and benefits? You can consider using a cloud-based workforce management solution. These software tools offer a range of benefits. It can help you streamline and automate attendance tracking and payroll processes. It saves you time, money, and resources. We’ll explore the top five benefits of using cloud-based workforce software.