Teams | Collaboration | Customer Service | Project Management

%term

DeskTrack

Agile Planning: The Complete Guide

Nov 4, 2024 By DeskTrack In DeskTrack
Agile planning is the present and the future. Businesses and organizations are adopting it and gaining many benefits. These include increased customer satisfaction, employee engagement, and streamlined operations. Plus, don’t forget the boost in collaboration and productivity. So, are you using this modern project planning and management method yet? If not, what are you waiting for? Did you know that about 70% of businesses have adopted agile techniques?
Read Post
zulip

Expert guide on choosing the best team chat app for your business in 2024

Nov 4, 2024 By Alya Abbott In Zulip
Are you looking for a team chat app for your business? Perhaps your tools aren’t scaling well as your organization grows, or you’re early in your journey and want tools that will grow with you. Maybe members of your remote or global team are frustrated with your current communication software. Team chat is often the virtual office for your organization, where employees spend a significant portion of their working hours.
Read Post
teamwork

IT process automation

Nov 4, 2024 By Ben Brigden In Teamwork
IT teams face a lot of challenges in today’s tech-driven world. You’re constantly juggling repetitive tasks—like software updates and help desk requests—which can feel like a never-ending cycle. This leaves little time for the strategic work that drives the business forward. On top of that, there’s pressure to keep systems running smoothly while maintaining security measures. Manual processes can lead to mistakes, resulting in downtime or security breaches.
Read Post
Sponsored Post
exoprise

Why Your Desktop-as-a-Service (DaaS) Is Causing More Support Tickets

Nov 2, 2024 By Simon Dion In Exoprise
As organizations continue to embrace digital transformation, Desktop-as-a-Service (DaaS) has become a popular solution for delivering virtual desktop environments to employees. With the flexibility, scalability, and security Virtual Desktop Infrastructure (VDI) offers, DaaS has the potential to streamline operations and boost productivity. However, this technology is not without its challenges, particularly when it comes to managing and monitoring end-user digital experience or DEX/DEM.
Read Post

Omnichannel AI Agents Live Demo: AI Summit Deep Dive

Nov 2, 2024 By Zendesk In Zendesk
At our Zendesk AI Summit Deep Dive Community Event Solutions Consultant Gregory Lindley showed how the power of Omnichannel AI Agents can be leveraged to resolve up to 80%+ customer queries across any channel. Including support for email or voice—providing consistent and accurate support wherever customers engage.
View Video
Leapmax

8 Practical Ways to Improve Team Productivity

Nov 1, 2024 By Leapmax In Leapmax
In the current working culture, driving productivity is not just a KRA for the leaders. Rather, it has become a necessity. A productivity survey suggests that 48% of employees admit that they are productive for less than 75% of their working hours. Managers are constantly looking for different ways to improve team productivity. A productive team helps meet deadlines and drives growth within the organization. Maintaining consistent productivity can be challenging.
Read Post
chanty

5 Tips for Creating Effective Workload Management

Nov 1, 2024 By Chanty team In Chanty
Did you know that more than half of organizations have experienced a failed project within the past year? While it’s easy to blame market conditions, competitors, or insufficient resources, the usual culprit is often much closer to home. A lack of effective workload management, strong leadership, and streamlined processes are common factors that impact a project’s success.
Read Post
teamwork

How to create the perfect design brief template

Nov 1, 2024 By Ben Brigden In Teamwork
Working in design and marketing is often fast-paced, as trends change quickly—what's relevant today might not be relevant tomorrow. As a result, agencies often face several challenges as they juggle multiple clients, manage tight deadlines, and try to keep everyone on the same page. Miscommunication and unclear expectations can result in frustration and wasted time.
Read Post

Copyright © 2024 OpsMatters™. All rights reserved.