Agentforce Is Here: Turn AI Agents into Teammates, with Slack
Unlock agentic productivity with Agentforce and Slack.
Teams | Collaboration | Customer Service | Project Management
Collaborating To Help Teams Work Better In The Modern Workplace
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Why intranets fail reason #4: Inferior UI frustrates employees
Many organizations overlook the critical role that a well-designed user interface (UI) and ease of navigation play in the success of their intranet. Employees are accustomed to consumer-grade digital experiences in their personal lives, but the gap between personal and workplace technology has never been wider. This disconnect could be silently disengaging your workforce, lowering productivity, and damaging employee well-being.
How Miro innovates: 4 key questions to drive success
At Miro, we’re obsessed with innovation. We’re dedicated to continuous improvement and are constantly seeking ways to add value to our products and our working practices. While many different companies have many different definitions for innovation, to us it is the human process of applied creativity. We believe in the power of people coming together in repeatable ways to transform creativity into reality. But we also know that innovation is hard and none of us are immune to its challenges.
Miro's top 5 takeaways from Canvas '24
At Miro, we’re on a mission to empower teams to build the next big thing — so, innovation is at the heart of everything we do. That’s why we were thrilled to introduce our new Innovation Workspace, an AI-powered platform designed to help teams get from idea to outcome faster, at our recent Canvas ’24 event in New York City and streaming around the world.
Zendesk Community - AI Summit Deep Dive
In this recording of the Zendesk Community - AI Summit Deep Dive, we explored how to elevate customer service with the latest AI innovations! This session covered key topics like Agent Copilot, AI Agents, and AI-Powered Voice. Watch to discover how these tools can help your team provide better support, automate common inquiries, and create smoother interactions that boost customer satisfaction.
How to start a call center (processes, tips, tools)
Are you looking to start a call center? With loads of businesses looking to outsource their call operations, running your own call center continues to remain a lucrative business! However, that doesn’t mean you can do it overnight. In this article, we’ll go through everything you need to know before setting up your own call center.
How to Identify and Prevent Excessive Tardiness at Work
Let’s say you have a perfect employee: Stan. Stan’s the man. He’s the most efficient worker you have, is very personable with customers, and generally boosts team morale when he’s around. The only problem is that he tends to come to work 10-20 minutes later than starting time. That means that Stan is not a perfect employee. In fact, he’s a borderline harmful one — even if he doesn’t mean to be.
AI in fintech: How AI is shaping customer experience
AI is transforming the fintech customer experience, making it more efficient, personalised, and engaging.
How to Innovate Easily: From Idea to Action
Unlock your team’s innovation potential with Miro! In this video, we’ll walk you through three key phases of turning an idea into action: Problem Discovery, Defining the Solution, and Delivering the Solution. You’ll learn practical tips, discover helpful frameworks, and see real-life examples of how Miro can streamline the innovation process. Whether you're looking to solve complex challenges or simply improve your creative workflows, this video will show you how to turn ideas into outcomes faster and easier.
AI in healthcare: Top use cases and benefits
AI in healthcare applies intelligent technology to improve patient service, increase efficiency, and lower costs. Learn about the top use cases, benefits, and more.