Teams | Collaboration | Customer Service | Project Management

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Unlocking efficiency: Proven tips for professional services billing

Accurate, streamlined billing processes are absolutely essential for professional service providers. It’s how your business generates revenue, tracks payments, and maintains cash flow. But too often, businesses rely on manual processes that are time-consuming, prone to errors, and difficult to keep up with, risking unbilled hours, frustrated clients, and decreased profit margins.

Crafting Your Ideal Work Schedule in a Digital Agency: A Comprehensive Guide + Free Templates

Welcome to the digital agency project management world, where flexibility and efficiency go hand in hand. As a project manager in this fast-paced industry, you must know that finding the right Work Schedule that balances your team’s efficiency & work-life balance is no small feat.

How one team in Atlassian uses Jira Product Discovery: Part 2 - Prioritisation | Atlassian

Note: this video is the second in a series of videos. They are best watched in order. In this video, Edmund Munday, Senior Product Manager for Bitbucket walks through how his team prioritises ideas in a number of ways. More specifically how Jira Product Discovery: Provides a single source of truth for each project, at all stages of the product development cycle. Helps to find the perfect balance between accuracy and efficiency when scoring potential work in terms of things like effort, value, reach, etc.

Secure live chat: 4 ways to safeguard your conversations

Secure live chat solutions are becoming powerful channels for businesses to connect with customers and deliver quick, efficient support and problem resolution without risking data exposure. Often, customers tend to provide sensitive personal information over chat. However, the threats of data breaches are becoming increasingly prevalent, putting these data at risk. As studies suggest, in 2023, five accounts are leaked every second.

Enterprise Service Management Framework: Streamlining Business Ops

Enterprises frequently grapple with the multifaceted challenge of harmonizing diverse services, processes, and departments while maintaining peak efficiency. This is where the concept of Enterprise Service Management (ESM) takes center stage, offering a strategic framework that can redefine the way businesses operate.

10 Essential Time Management Tools Every Finance Manager Needs

Are you tired of spending countless hours juggling tasks? Feeling overwhelmed by your ever-growing to-do list? If yes, then you’re not alone This statistic is an eye-opener for finance managers to manage their time and boost productivity proactively. However, there’s good news on the horizon. The rapidly evolving technology landscape has brought forth various innovative tools tailored specifically for finance managers to conquer time-related challenges.

How to Encourage Participation in Virtual Meetings

Virtual meetings have undeniably improved workplace communications. With so many remote team communication tools with advanced features like Q&A, breakout rooms, chat, reaction icons, virtual whiteboards, and so on, it has never been easier to ask questions and seek ideas from meeting attendees. But, think back to your virtual meetings this week. How many of them were successful? Are awkward silences the norm in your meetings?

What is Document Conferencing?

In today’s business climate, workflows should start transitioning to digital. It’s because change is demanding immediacy — in plans, processes, actions, and results. With complex business information, tight deadlines, and the pursuit to remain competitive, businesses need reliable telecommunication technology. Various electronic conferencing services are now available for team meetings, structured meetings, events, and even document collaboration or document conferencing.

Productivity vs. Efficiency: What's the Difference?

Many people use productivity and efficiency interchangeably, but they mean different things. This ambiguity can lead to confusion and make it difficult to determine how to improve your workflow. Without a clear understanding of productivity and efficiency, you may be unable to optimize your work processes, leading to wasted time and decreased output.