Teams | Collaboration | Customer Service | Project Management

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Resource Tracking Management for IT Companies | Workstatus

In this video, we'll introduce you to Workstatus, a cloud-based software solution that enables IT companies to track and manage their resources in real-time. We'll explore its key features, including the following: Attendance Tracking Productivity Management Project based Scheduling Automated Reporting System And you will get to enjoy the benefits such as: Improved productivity Increased transparency Reduced costs Enhanced client satisfaction.

Complete Guide To Data Security: Comply With Regulations & Prevent Data Breaches

With data breach happening at an alarming rate, data security has become a critical concern for organizations worldwide. With such alarming statistics, ensuring your organization is equipped with the right data security measures and tools is highly essential. To help IT professionals protect their organization’s sensitive data and comply with relevant regulations, we have created this comprehensive guide.

The role of review management in transforming customer experience management

As businesses continue to evolve and compete in today’s highly digital and connected world, the importance of excellent customer experience management cannot be overstated. With the rise of social media, review sites and platforms such as marketplaces, customers now have more power than ever to share their experiences with others. As a CX Trends 2023 case study by Zendesk found out, 66 per cent of customers said that a bad interaction with a business can ruin their day.

The 6 best LiquidPlanner alternatives for team management

It’s frustrating when a project doesn’t go as planned — for your agency and the client. But poor project performance goes deeper than feelings of frustration; it impacts your bottom line. Research indicates that the global average for wasted investment due to poor project performance is 5.2%. This is why project management software is such a game changer. When you invest in the right software, you can up your chances of project success and increase your ROI.

Compare the best project management tools for project managers in 2022

Whiteboards are out — project management software is in. There's never been a better time for project managers to fully manage their team and projects thanks to the development of extremely useful project management software available in 2021. Because of this tech, it's now easier than ever to plan projects, schedule tasks, track milestones, and create progress reports.

Controlling notification send limits in Courier

Send limits are a new addition to the Courier app that allow you to manage notification rate limits. This means you can set a maximum limit on the number of notifications you can send over a certain time period. The advantages of using send limits are twofold: you can save money by imposing spending caps on notifications, and you can improve the customer experience of your app by avoiding bombarding users with too many notifications at once.