Teams | Collaboration | Customer Service | Project Management

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How to Keep Your Applicant and Employee Data Secure

Are you looking for a better way to manage your team? If so, you’re in luck! There are many top-rated software solutions available that can make team management a breeze. In this blog post, we will take a look at 10 of the best team management software solutions on the market today. We’ll discuss what each one offers and how it can help improve team productivity.

Streamline Your Creative Agency Projects With PSA Software

Professional Services Automation or PSA software is a powerful tool for project management that can streamline workflows, improve collaboration, and increase profitability for creative agencies. Good PSA software is specifically designed to meet the unique needs of service-based businesses, including creative agencies, by providing a comprehensive solution for managing projects from start to finish.

What is Computer Tracking Software?

Computer Tracking Software is a form of electronic tracking tool that includes the process of tracking and recording a user’s activity on a computer network. The software is generally used by employers to track employees’ productivity, attendance, data movement, malicious messages, potential insider threat activity, work behavior, and engagement at the workplace. Such computer tracking software works wonders for office, remote and hybrid workforce. Take a Free Trial.

Mattermost Boards How-to: Sprint Planning

Mattermost Boards is an easy-to-use and lightweight tool to manage your backlog, plan your sprints, and so much more! Create fully customizable boards to track tasks and bugs. Boards are updated instantly as soon as any changes are made, so your teams can stay in sync with a single source of truth. For teams looking for a lightweight open source alternative to Jira, Azure DevOps, or Asana to manage Agile workflows, Boards is a great choice.

Fostering employee trust - Interview with Katherine King, Etsy

In episode 37 of Simpplr’s Cohesion Podcast, Amanda speaks with Katherine King, Director of Employee Communications at Etsy. They discuss the spectrum of tone and voice, key business relationships that improve employee communications, and helping leaders develop empathetic messages. To stay in touch and learn more about Simpplr, please like this video and subscribe to our YouTube channel.

Zendesk AI: Unlocking the power of AI across your entire service experience

Service teams have lots on their plates right now, and customers expect seamless, instantaneous customer support. And while AI can certainly be used to make support agents' lives easier, it's too difficult to implement without an army of developers and accruing high costs…right? Not quite. Zendesk has made AI tools that are accessible to companies and teams of all sizes.

Better conversations with Zendesk bots

Customer expectations are changing – shoppers want instant answers to their questions at any time of the day. More importantly, they expect their interactions with customer service teams to lead to a resolution. No friction, no bumps. Technology is changing, too. AI has never been more available, and bots are more sophisticated than ever before. That's why businesses are looking for ways to introduce bots in customer conversations.

HP uses Miro to help hybrid teams collaborate and create sustainable behavioral change

HP Inc. (formerly Hewlett-Packard) provides products and services across a range of sectors worldwide. With over 80 years in the industry, HP inspires meaningful progress in climate action, human rights, and digital equity through its portfolio of personal systems, printers, and 3D printing solutions. HP continues to innovate and adapt its products to the changing work climate through sustainable tech and software to support hybrid work.

Fostering employee trust through authentic tone of voice

Most of us have a little bit of Etsy in our lives, and some a lot more than others. Who hasn’t spent a rainy afternoon on a laptop doing a deep dive into stained glass suncatchers, Chinese wallpaper, or antique custard dishes? Etsy’s an excellent platform to buy and sell stuff, but what makes it great?