Teams | Collaboration | Customer Service | Project Management

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The top 7 Traits of a Good People Manager

Human Resources is the division within a company that is supposed to be in touch with all other divisions across the board. The definition of HR has expanded to newer terms nowadays thanks to the strong focus on building great companies. This has led to the rat race of becoming a good People Manager – Someone who can manage The People or The Team or The Employees well.

7 Must-Have Features for Time Tracking Software - Workstatus

In this video, we will explore the 7 must-have features for any effective time-tracking software. These features enable you to track your work as you go, giving you an accurate representation of your time usage. Whether you're a freelancer or part of a large team, these 7 features are essential for effective time tracking and productivity. Automatic Time Tracking Online Timesheets and Reporting Project Management Tools Attendance Management Integration with other software Employee Monitoring Mobile App Access.

Boosting Employee Productivity with flexible work weeks

The traditional weekly work schedule expects an employee to work for 5 days a week or under many cases, 6 days a week for a specific number of hours that are fixed differently by different organizations though a standard figure for the same generally stands at 8 Hours. Have you ever thought of reducing the working hours in order to get better output or this seems like a certain joke of sorts?

11 Best Construction Project Management Software in 2023

What is the first structure that you need to perfect before building any further? The foundation, of course! And when it comes to handling such projects, construction project management software is the foundation for success. Construction project management software helps with effective monitoring of the material, skilled and unskilled laborers, client expectations, employees, and deadlines.

Agents of change: How AI can improve agent efficiency and experience

Call center agents are often asked to do the impossible: Make every customer happy—while struggling with slow tech, increased workloads, stress, and burnout. Thankfully, many in the world of CX are discovering how to spell relief: AI. According to “The New CX Priorities,” a new industry report from Freshworks, CX leaders must treat customer support as a strategic function with far-reaching impact across the organization.

Communication Strategies in the Workplace: Tools and Resources for Doing it Right

A good communication strategy glues a business together. A bad communication strategy can pull it apart. An effective manager is always looking for the best mediums of communication for their business, but workplace communication isn’t just a matter of keeping in touch. Truly effective communication strategies mean understanding that your team consists of individuals with unique personalities and different communication styles in the workplace.

Taking inventory of your intranet to enhance its capabilities

What is an intranet? It’s a powerful tool used within organizations to facilitate, support and improve internal communication and collaboration. But it goes well beyond that, and you’ll want to take inventory of your intranet’s capabilties to ensure its offering everything it can be!

Device Groups in Dashboards

Utilizing device groups inside of dashboards is extremely powerful and will allow you to present all the information collected by Service Watch for whatever you are trying to accomplish. Whether you are looking to benchmark the devices of your remote workforce or figure out which office is performing better or worse after changes, you’ll find it extremely easy to visualize this information.