Learn why transparency and communication are crucial in employee monitoring and find actionable steps for employers to ensure that monitoring practices are transparent and effective. Discover Insightful's employee monitoring tool that prioritizes transparency and communication.
Before the pandemic, capturing your users' experience was simple because just about everyone was in the office, and you had traditional on-premises systems in place. Nowadays, remote work and hybrid access and usage patterns are much more varied. Work hours, 24×7 availability, collaboration, networking, hybrid, etc. all lead to difficulties in understanding employee Digital Experience. To avoid employees staring at their computer rather than collaborating and accomplishing business-critical tasks, you need to invest in Exoprise's robust Digital Experience Monitoring (DEM) solutions.
Frontline employee recruitment and retention is a big worry these days, and world health worker week shines a spotlight on some of these concerns.
We talk with James (Customer Experience Manager) and Tania (Deputy Customer Experience Manager) from Jigsaw about how implementing dashboards has transformed their agents' relationship with data.
Craft.io is continually adding more workflow capabilities to our end-to-end product management platform. Recently, for example, we announced Craft.io integrations for design tools Figma, Adobe XD, and InVision. And now, you’ll find even more visual collaboration tools integrated into your Craft.io workspace — specifically Miro and the wireframing and prototyping app Axure.
A recent study found that 33% of companies spend one or more days per month collating project reports. Using Airtable may seem like the best idea for managing your agency’s workflow quicker while staying organized. But, maybe it’s not. Yes, Airtable’s functionality is seamless, it’s a well-known app, and it offers a good bit of customization.
Project management is all about ensuring that projects are delivered on time, within budget, and to stakeholders’ satisfaction. Project management KPIs provide a valuable tool for project managers to track progress, identify risks, and make informed decisions. Whether you are a seasoned project manager or just starting your career, this blog will equip you with the knowledge and tools you need to use project management KPIs to unlock project success.
Generative AI and the hype of ChatGPT changed the tech industry overnight raising concerns over the role of social responsibility in AI. We need to welcome AI into the workforce in a brand-safe way where enterprises, employees, and consumers feel safe using it. At Netomi, we invented Sanctioned AI to do exactly that – a powerful combination of generative tech and LLMs that allow brands to respond to more customer queries, while preserving brand safety and customer experience.
