Teams | Collaboration | Customer Service | Project Management

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Improved Reporting, AD Security Groups, Category Descriptions, and More! (v10.0.2)

As a CurrentWare customer, these quarterly product updates are included at no additional cost as a part of your subscription. Need help upgrading? Our team is here to assist you every step of the way. We offer comprehensive documentation, training resources, and personalized support to ensure a smooth transition. Should you have any questions or need further assistance, please reach out to our support team.

Build invoices in QuickBooks with real-time data from Teamwork.com

Client service firms running on QuickBooks and Teamwork.com are rejoicing thanks to an even tighter integration between the two platforms. A brand new, one-of-a-kind integration is here to help you translate your billable time into dollars and get paid for your client work! The new Advanced QuickBooks Integration automatically passes billable time information from Teamwork.com to QuickBooks helping streamline and accelerate your invoice creation process.

Agent Home: What's New with Zendesk - Featuring Zac Garcia - Enterprise User Group Sept '24

Agent Home: What's New with Zendesk - Featuring Zac Garcia During the latest Zendesk User Group Meetup, participants dove into Agent Home, an exciting new experience designed to enhance productivity through intelligent sorting, real-time updates, and collaborative support features. Zac Garcia, Zendesk Product Manager, discussed how the enhancements to Agent Home simplified the transition from the legacy agent dashboard, creating a smoother and more friction-free experience for users.

How to Increase Telegram Subscribers: A Guide to Boost Your Reach

Telegram is well on its way to becoming one of the most popular social media platforms. It started as a simple messaging app, but nowadays, there are over 500 million Telegram members. This makes Telegram one of the smartest ways to reach your target audience. However, getting more Telegram channel members isn't always so easy. There are also other Telegram channels that are your competition.

Free Time Tracking Spreadsheet Templates (Excel and PDF)

3 Struggling to keep track of your employee’s time efficiently? You might find time-tracking spreadsheets handy, but they often face issues with manual data entry and time-consuming updates. If you are unsure how to overcome these challenges and streamline your time tracking. Don’t worry, this guide will explore how to use spreadsheets to track time efficiently along with free time tracking spreadsheet templates. Let’s dive in!

How Start-up Owners Can Accelerate Growth by Partnering with Top Call Centres in the Philippines

For start-up owners, scaling quickly while maintaining operational efficiency is one of the greatest challenges in today's competitive market. Customer service is often a critical component of a company's growth, but building and managing an in-house customer service team can be both costly and time-consuming.

4 Best Tech Tips for Conference Organizers for Conference Vendors and Exhibitors

Organizing a successful conference involves juggling many elements, from managing speakers and attendees to coordinating with vendors and exhibitors. Efficiently managing these conference vendors and exhibitors is key to a smooth and successful event. One of the biggest challenges that conference organizers face is ensuring clear communication, task tracking, and operational efficiency for everyone involved in the event.