As per Social Stamina, 64% of customers expect a reply within an hour of posting on Twitter, and 85% expect a company to respond within six hours. While this trend in customer expectations applies to almost all industries across the board, certain businesses – such as e-commerce apps – are witnessing an all-time high in traffic. Most companies may be crowded with service-related concerns, drowning customer support agents in an ever-increasing volume of tickets.

With many companies shifting to remote work, virtual meetings are now an indispensable part of the working environment. Virtual meetings are great. You can have meetings with people across the globe, without incurring costs for gas, transportation, and travel time. Time zones are less of an issue as well since workers can do it at a time that is convenient to them, without managers having to worry about finding a time and place to assemble them all.

Statistically, if you own or manage a website, you’re probably using Google Analytics. For countless business owners and marketers, Google Analytics is their go-to source for website performance data. Google’s dominance in the analytics world looks set to continue, even as it currently migrates its 35 million customers onto Google Analytics 4 (otherwise known as GA4 – the new version of its product) by July 1 2023.

Imagine working on a project without knowing where to start, how to set deadlines, which tools to use, and which tasks to assign. You don’t need to be a wizard to see the disaster coming: The project will sink before it gets a chance to sail. How to avoid it? Have a project onboarding strategy in place. Having a detailed project onboarding strategy is beneficial not only for your team but also for you.

Are you considering starting a company but don’t want to sacrifice your quality of life? Or maybe you’re already running a company but are looking for ways to make it more successful? If so, setting up a remote company might be the perfect solution. There are plenty of benefits to a remote company, and with the proper planning and preparation, your company can be just as successful as one based in an office. Here are five tips for setting up a successful remote company.

The right time tracking software can turn your business around with enhanced productivity, workflow optimization, and powerful automation. Insightful and Time Doctor are examples of such robust productivity tracking tools. Both tools offer time tracking, productivity management, and reporting features to help transform your business. But which one is better? Find all the answers in this Time Doctor vs Insightful review.

Books? Do people even read books? Yes, in fact, according to Publisher’s Weekly, print book sales have increased by more than 8.9% since the pandemic began in 2020! Therefore, if you’re a business owner or entrepreneur, books still are a great source of information and inspiration. In this blog post, we will share with you a list of must-read books for business owners and entrepreneurs. These books cover a variety of topics, from marketing to finance to leadership.

The days when employees could sit in an office 9-to-5 are long gone, especially in the big cities. Managing remote employees is not the only challenge for IT companies, the pandemic birthed another horror for them and that is the hot topic of the town, Employees Moonlighting. Studies show that the workers engage in freelance or independent work at least part-time for additional income. Facts say 75% employees considered moonlighting and out of them 50% were actually involved in this practice.

Wouldn’t it be great if we could be as productive as possible without causing burnout? We call it “working smarter, not harder.” Among many working professionals, working smart is a key to greater productivity. It can save you time and energy for the things that matter, like your life goals, personal growth and health, and relationships. The fact applies at work, too: Working smarter at the office keeps team members engaged and less overwhelmed.

Notifications are a crucial component of most products, but they come with a catch. None of us likes to be interrupted, yet we want to see new information — like direct messages, time-sensitive tasks, or attractive product updates — as soon as it’s available. How can you balance these two needs? It can be frustrating for users when a product or service doesn’t allow them to control their notification experience.