Teams | Collaboration | Customer Service | Project Management

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Top 10 Time Tracking Software for Small Businesses

As a small business owner, it’s important for you to understand how your employees spend their work hours. You may also need help managing employee timesheets, scheduling shifts, etc. That’s where advanced time trackers come in handy. With features like accurate time tracking, productivity monitoring, and payroll automation, these tools can definitely make your life a little easy. But with tons of time tracking software for small businesses on offer, which one should you opt for?

Forging Connections in the Cloud: How SaaS Companies Can Leverage AI to Deliver a Superb Customer Experience

It is a digital world indeed, and one in which software, in its various forms, stands as a vital component of daily life. Also known as “on-demand” software, Software as a Service (SaaS) refers to a licensing and delivery model whereby software is licensed on a subscription basis and hosted centrally. A SaaS cloud-based service is accessible through an internet browser, rather than users needing to download and install software on a PC or business network.

How Dropbox's Virtual First Toolkit in Miro supercharges distributed teamwork

Chances are that you are reading this from your home office (AKA bedroom, living room, or even kitchen). By now, many of us are not only used to working remotely, but have uncovered some real opportunities for efficiency. With our Virtual First strategy for distributed teams, Dropbox committed early on to guiding employees on the behavioral shifts necessary and to providing resources to be effective working from virtually anywhere.

How to Monitor Computer Activity for Increasing Employee Productivity?

There are some reasons you might want to monitor computer activity in your company. Maybe you’re concerned about employee productivity, or you need to keep track of what employees are doing online. Whatever the reason, it’s crucial to have a system to monitor computer usage. We’ll discuss some of the best ways to do that.

How Working Remotely Empowers Time Doctor's Employees

It’s actually hard to believe that remote working was a new norm just a couple of years ago. As of 2018, only 3% of the employees worked from home. A major reason for this is the negative reputation of remote workers. Before the pandemic, working remotely was not appreciated as employers believed their workforce would be distracted. Also, keeping track of your remote employee’s productivity was tough. Working from home was a rare thing and only allowed in exceptional cases.

Shareholder Activism Trends in 2022 and Beyond

Increasingly, companies are being challenged by shareholders seeking to influence change and exercise power over corporate activities, practices, and policies. Shareholder activists use their stake in the company to enact campaigns that can contribute to the overall company value or advocate for a social cause. Giving shareholders a voice has proven to increase corporate efficiency and mitigate any practice that can hinder the company from achieving optimal value.

CX Leader Insights: Industry Musings & Trends from Chili Piper's Gemma Cipriani-Espineira

Customer experience (CX) is now more important than ever, and even the White House is taking note: in a move to fix federal customer experience, the Office of Management and Budget will conduct research to better comprehend how people wish to deal with the government at various critical points in their lives. Further proof: findings from an April 2022 survey by TELUS International found that nearly 60% of consumers said they would rather sit in a traffic jam than have a poor customer experience.