The OneDesk April 2022 update went live on April 22nd, 2022 and brings many new features, including a total revamp of the Mobile Friendly OneDesk (MFOD), macros on timesheets, and more.

Find out 16 different ActivTrak alternatives, their specifications, costs, and customer feedback. Check out Apploye, which is the finest among the others. If you're busy for a time, go forward to item #1. How many varieties have you tried before deciding which one is best? Or, if you've already tried ActivTrak and are seeking a better option, this list will be helpful.

Did you know that the average bounce rate for most websites falls somewhere between 26% and 70%? This means that up to two-thirds of website visitors only view one page and don’t take any action before leaving a website. In other words, most of the people who land on a website will not translate into customers. However, there are ways to battle the bounce rate with the help of conversion rate optimisation, or CRO.

Leadership has always been essential to the success of any business, especially in today’s fast-paced environment where employees are expected to perform at their best. To be an effective leader, you must be willing to learn new strategies and implement them into your everyday routine and your business practices. To keep your employees productive throughout the day, you need to ensure they’re on task and motivated to get things done quickly.

The concept of ESG (Environment, Social, and Governance) is an emerging trend among organisations and investors. In Singapore, more investors are now demanding companies to report their sustainability impact, issues, and efforts, alongside financial factors of their annual performance. Hence, this focuses on integrating ESG factors into business operations. Policymakers and regulating authorities are now rolling out requirements and standards with measurable targets and objectives.

Getting started with a new ITSM tool can be intimidating - but migrating from one service desk tool to another is likely much more complicated. Over time, there’s so much data, not only from your tickets but also your knowledge base, users, and so on. Moreover, the company is comfortable using the software, they know how to navigate and interact with the interface. So, it’s very rational to fear a platform change.

Node 12 LTS is coming to an end, so let's see what you can do to make the transition fairly simple and painless for your team.