Teams | Collaboration | Customer Service | Project Management

TeamSupport Overview: Get the Answer

TeamSupport takes you beyond the ticket to deliver critical answers for your customer, your team, and your business. More than a ticket management or customer success tool, TeamSupport is an AI-native customer operations and intelligence platform for B2B companies that unifies onboarding, support, and success with account-level intelligence. Turn everyday customer interactions into the signals you need to drive adoption, retention, and expansion — all centered around ARR growth.

Top 6 Resource Planning Tools to Use in 2025

Managing resources effectively is the backbone of every successful project. Whether you’re leading remote teams or handling multiple projects, choosing the right resource planning tool can make all the difference in productivity, efficiency, and profitability. In this video, we break down the Top 6 Resource Planning Tools to Use in 2025 that will help you optimize team capacity, streamline scheduling, and improve project outcomes.

The End of IT Micromanagement Starts Here | Workstatus for IT Teams

Micromanagement is killing IT productivity. 68% of IT employees say constant follow-ups lower morale. The result? Poor code quality Productivity drops Wasted resources The truth is, managers micromanage because they lack visibility. That’s where Workstatus steps in. With smarter tracking and visibility, IT teams break free from micromanagement and focus on what matters coding, testing, and delivering.

The AI Opportunity Cost | by Teamwork.com

AI is the opportunity of a generation — but what’s the hidden opportunity cost? Teamwork.com’s new research shows that bloated tech stacks, scattered data, and clunky reporting don’t just slow down AI adoption… They quietly drain revenue, frustrate teams, and push clients away. Featuring Tom Goodwin, Digital Transformation Expert.

How to consolidate tools while embracing new tech

IT leaders find themselves in a tough spot. Senior stakeholders want to cut costs and reduce risks. But employees are sprinting towards new technologies like AI, leaving compliance departments in the dust. “The curiosity is huge,” said Miro’s Bram Jonker in a recent webinar on tool consolidation with Forrester VP and principal analyst Bobby Cameron. “They want to make use of the latest tools that are out there that everyone is talking about,” he continued.

The 9 Best Employee Time Tracking Apps in 2025

Timesheets don’t lie. Until they do. An early punch here, a missed lunch there. A claim of weekend hours with no record. Suddenly, you’re less of a manager and more of a gumshoe, piecing together clues to figure out what really happened during the last pay period. That detective work costs time and money. Every fuzzy entry or missing timestamp creates room for disputes, inflated payroll, or compliance risks.

We asked ChatGPT to build a Zendesk dashboard - here's what happened

Like many of us, I’ve been curious about whether AI can actually take on real work. Not just write snippets of text or answer questions, but actually do things inside SaaS tools. So after a few nights of very bad sleep recently, I decided to put that curiosity to the test and see if AI could take over dashboard-building duties for me. If I wasn’t firing on all cylinders, maybe ChatGPT’s recently-launched Agent Mode could pick up the slack and build a dashboard for me using Geckoboard.