Even if you’re not an engineer, if you work in tech, chances are you’re familiar with retrospectives. Some might argue that retros are a waste of time, emphasize the negatives, or can suffer from a recency bias. Despite these challenges, retros are an important part of development work. They help teams learn from past mistakes, celebrate the successes, and — when practiced long-term — can capture trends and patterns that foster more comprehensive insights.

The Biden administration began advocating for more regular, “meaningful” in-person work at federal agencies in April 2023. The vast telework methods that were implemented during the epidemic were significantly altered by this instruction. But after a year of this change, federal employees are starting to wonder more and more about the reasoning behind it, which is igniting discussions about whether it is really necessary or beneficial return to office settings.

Great customer experiences are about making personal connections. Discover why human customer service is important and how you can use AI to enhance it.

Retaining excellent talent is just as important as attracting it in today’s competitive corporate environment. Although there are numerous ways to improve employee retention, the employee survey is one of the most useful but least-used instruments. Through direct employee feedback, firms can obtain valuable insights that lead to significant transformations. This tutorial will examine the various ways that employee surveys might improve retention.

For many, Excel spreadsheets are a no-nonsense way to keep track of your business KPIs. Whether you want to track company revenue, sales team performance or key marketing indicators, Excel is the go-to tool for many business leaders who want a simple way of monitoring the metrics that matter. However, you may have noticed that Excel is not the most effective way of getting your team to take notice of your KPIs.

The rise of remote and hybrid work arrangements has transformed how modern software development teams operate. With distributed DevOps and Scrum practices now the norm, effectively leading these geographically dispersed and virtual teams has become a critical skill for tech leaders.