Teams | Collaboration | Customer Service | Project Management

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Improve Productivity Through Employee Engagement and Monitoring | Workstatus

Improving productivity within your workforce is crucial for the success of your business. By enhancing employee engagement and implementing effective monitoring strategies, you can achieve significant gains in efficiency and output. Here's how Workstatus can help: Enhanced Employee Engagement: Workstatus provides tools and solutions designed to boost employee engagement. By embracing a positive work environment and encouraging open communication, employees are more motivated to perform at their best.

How Do Employers Track Remote Workers? A Guide to Monitoring Employees Working from Home

How do employers track remote workers? This is an often asked question, and to answer it, this text explores the most effective and relied-upon strategies for monitoring remote employees. Learn how to ensure productivity and maintain a healthy work culture in remote teams. Find out more about the necessity of monitoring, key metrics to watch, technologies used for tracking, and best practices for implementing monitoring software while balancing autonomy and surveillance.

How our monday.com TV dashboard improved team performance

Adam Martoccia, eSupport Manager at Morris-Jenkins tells us how surfacing key information from monday.com and Google Sheets on TV dashboards had a positive impact on their contact center performance. At Morris-Jenkins, they believe in empowering their people with data. Adam realized his Digital Support Team would perform better if they had visibility and awareness of their KPIs, so he started looking into TV dashboards as a potential solution.

How Technology Enables Precise Communication and Coordination in the Defense Industry

In the high-stakes defense sector, where the margin for error is razor-thin, communication is everything. Imagine coordinating over 1.3 million active-duty personnel across the globe. That's the reality for the United States, home to one of the world's largest military forces. This sheer size underscores the need for seamless communication. It's about ensuring messages are sent, clear, received, and correctly understood, no matter the circumstances.

Mastering Billing Reports: Unlock Growth and Efficiency in Your Business

Data-driven decision-making is paramount. But the key to unlocking valuable insights lies hidden within your billing reports. This guide dives deep into the world of billing reports, empowering you to transform financial data into a strategic weapon for business growth.

How to set up monday.com reports and alerts in Slack

If your team uses both monday.com and Slack then it’s likely you’ve tried their native integration for managing activity between the two channels. But what about reporting on the overall performance of your team with data from monday.com? When working on goals that extend further than individual tasks it can be helpful to have a holistic view of monday.com activity in a report.

Use AI to Improve Customer Support

Generative AI tools such as ChatGPT, have been a popular topic lately. Many businesses and clients are experimenting and exploring the use cases of how AI can be used in their industry. For instance, AI can be used for customer support by integrating it into ticketing and chat features. If you’re not already sold on the idea of using AI, let’s consider some of the uses and benefits of using AI for customer support processes.

How to elevate your employee experience | Zendesk

Zendesk for Employee Experience is a modern employee service solution that leverages the latest #AI technology to streamline internal service operations, elevate efficiency and improve job satisfaction through innovative, user-friendly experiences. Zendesk makes customer service better. We build software to meet customer needs, set your team up for success, and keep your business in sync.

9 Benefits of Using a Time Tracker in a Remote Team

In the current technological scenario, the hiring of remote teams to complete tasks and projects has become a trend. It gives employees the flexibility to work efficiently from anywhere. However, this flexibility can sometimes cross boundaries, which results in the team not delivering the project on time or taking certain un-needed liberties. However, due to good time tracker applications, monitoring, tracking, and managing remote staff has become easier.