Teams | Collaboration | Customer Service | Project Management

wanywhere

Maximizing Employee Engagement - The Impact of Transforming Workplace

Jun 10, 2024 By wAnywhere In wAnywhere
Employee engagement is a critical factor in driving growth for organizations. A recent report on the Status of Workforce Engagement 2024 reveals that 32% of companies experience the negative impact of low employee engagement on their operational efficiency. Now more organizations are investing effort in creating a positive work environment, encouraging work flexibility, and promoting well-being in the workplace to improve workforce engagement.
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GitHub Integration for Miro: 2 Way Data Sync with GitHub Issues

Jun 10, 2024 By Miro In Miro
The GitHub integration for Miro introduces a realtime, 2 way data sync between GitHub Issues and Miro. The video shows how to choose a repository, import issues, and then update and sync those updates all within Miro, without leaving your Miro board. All updates to GitHub issues will be updated to GitHub in real time. You will also learn how to create multiple GitHub issues at once by selecting sticky notes and then converting those Miro Sticky Notes into GitHub Issues. Those converted sticky notes will appear as app cards on the board.
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onedesk

10 Help Desk Metrics to Measure Support

Jun 7, 2024 By Erin Richardson In OneDesk
Help desk metrics, also called help desk KPIs, are quantifiable indicators, such as charts, graphs, or reports used to measure the performance of your support. Help desk metrics are crucial to tracking the performance of your team and ensuring you are providing quality service. You can use help desk metrics to measure support in virtually any industry. If you perform services for customers or internal end-users, you should consider using the following help desk metrics to measure support.
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teramind

Employee Productivity Monitoring: Balancing Insights & Trust

Jun 7, 2024 By Taran Soodan In Teramind
Maximizing employee productivity is key to maintaining a competitive edge, but how can you do it effectively? With the right tools and techniques, companies can identify bottlenecks, improve operational efficiency, and ensure their workforce remains productive. In this guide, we’ll explore employee productivity monitoring, explain its benefits, discuss different monitoring methods, and show you some of the best practices for implementing it.
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teramind

Employee Productivity 101: Essential Strategies for Success

Jun 7, 2024 By Taran Soodan In Teramind
Every company must maximize its talent if it wants to be as efficient as possible. Employee productivity plays a crucial role in achieving positive business outcomes. Business success is tied to productivity, but myriad internal and external factors can impact employee productivity. Therein lie several challenges for businesses, as companies must balance operational goals and limitations with company culture initiatives, finances, and many more variables that can hinder (or improve) productivity.
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Automating a Request For Change With Workflows

Jun 7, 2024 By InvGate In InvGate
A change request is a formal ticket for tweaking or modifying anything in your system or IT environment. Whether because of new business needs, fixing existing problems, or simply making something better, a change request helps you outline what needs to be done and why. These aren't just procedural necessities but tools that can boost the effectiveness and reliability of your help desk. Here's how they make a difference.
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InvGate

What's New With InvGate: June Updates

Jun 7, 2024 By Ignacio Graglia In InvGate
Staying informed with the updates made to our solutions is the best way to make sure you are getting the most of them. And, to help with exactly this, we have put together all the new functions incorporated into InvGate Service Desk and InvGate Insight during April and May! A small sneak peek before we get started: we redesigned interfaces, simplified processes, added new integrations to InvGate Insight, and delved deeper into our no-code philosophy. Let’s get into it.
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