Teams | Collaboration | Customer Service | Project Management

Importance of good leadership in the workplace for work-life harmony

Ten things I love about me: How bragging about yourself – in the nicest way possible, of course – enhances work-life harmony and leads you to your vein of gold within. Join us on this Cohesion podcast with Marla J Albertie, owner and founder of a multi-media coaching company, as we talk to her about her recently re-released work-life harmony journal.

Incident Response Automation: Part 3 Playbooks

As the digital age unfolds, the challenges posed by cyber threats have exponentially amplified, revealing the undeniable importance of a robust cyber defense mechanism. Building on the foundation laid in the first two parts of this series, this segment focuses on the centerpiece of Automated Incident Response (IR) – the playbooks. These playbooks not only dictate the automated reactions to specific threats but also ensure that the response is both precise and efficient.

Best Zendesk Training Resources in 2023

Do any of us ever truly master a tool? We may try, but with how quickly tech companies push out changes, it’s difficult to fully master a piece of software. Zendesk is a good example of this. Zendesk releases new features and content regularly, so if you want your support team to get the highest possible return on your Zendesk investment, it’s critical to stay up to date on Zendesk’s feature releases.

Jira Work Management Collaboration | Atlassian

Collaborate live, asynchronously, within teams, and across teams with Jira Work Management. We'll show you how to tag teammates, incorporate Jira Software release dates, and see who's online at the same time as you. Jira Work Management makes it easy for business teams to collaborate, align, and deliver work, all in one place.