Understanding the latest advancements in artificial intelligence (AI) can seem overwhelming, but if it’s learning the basics that you’re interested in, you can boil many AI innovations down to two concepts: machine learning and deep learning. These terms often seem like they’re interchangeable buzzwords, hence why it’s important to know the differences.
Did you know that 73% of businesses plan to launch SaaS products and make all their systems SaaS by 2020? Swiftly and Smartly, our World is shifting towards ‘Software as a Service’ era. Some of the saas companies are already there, while most others are likely to follow. Vendors and businesses are either building new SaaS products or acquiring the existing ones. Wait for a couple of more years and your workplace will never be the same again.
According to figures from Dimension Data, 84% of organizations that work to improve their customer service offering report an increase in revenue. Looking to invest in customer service, in order to put together a stronger team and boost your business? Here’s the exact way to hire a customer service representative in 2020.
What does it mean to be a great project manager? It’s not about qualifications or degrees (but those are good too, of course). It’s not even about simply delivering on the classic duties and responsibilities of a project manager (although obviously that’s a pretty big part of it). Those things are important. But being a really great project manager isn’t just about tasks, timings, and technical prowess.
There are many things to look forward to this year at Asana. So we talked to a few Asanas from our global offices recently to find out what they’re most excited for in 2020. From customers, to culture, to growth and mentorship, here’s what they had to say.
We’re really excited to announce we are changing our name to HaloITSM. We have had many (over 25!) years of exciting growth as NetHelpDesk, however our product has evolved and our team has expanded. We have grown far beyond a help desk, we now provide a system with serious power and functionality. As a result, we knew it was time to express this growth with a new name and product identity.
2019 was quite the year! For Scoro, it was all about making sure we’re offering the best quality service possible. That’s why we put all our effort into rolling out many great features and tons of updates to further improve the overall Scoro experience. Our team would like to thank you for choosing Scoro and being with us on this remarkable journey. We’re grateful to have you on board!
You’re a manager. You’re not one to pat yourself on the back, but you’ve got to admit: your team is doing pretty darn well. At least, that’s how it seems to you. Big projects are being checked off the list, deadlines are being met. You haven’t had to referee any heated conflicts, your inbox has no complaints. You’re good! But is that the whole story? Our research suggests your direct reports might describe the situation a wee bit differently.
