Teams | Collaboration | Customer Service | Project Management

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Why Amazon is requesting managers to assign employees low performance ratings

The tech company Amazon, well-known for controlling the e-commerce market, has made headlines lately for its contentious performance ranking system. It has been reported that Amazon is pressuring managers to reduce performance points for workers who don’t follow its Return to Office (RTO) guidelines. This article explores the report’s specifics, the effects of implementing such a policy, and Amazon’s and its workers’ responses.

Make Your Service Desk Mobile With The InvGate Service Desk App

If your organization offers multi-site support across diverse locations or provides remote IT support, having a mobile help desk is indispensable for agents to provide consistent help despite the device where they choose to do so. The new InvGate Service Desk mobile app brings a ton of extra flexibility to adjust the platform to your company's needs and take it with you in your pocket.

How To Use Workstatus's Continuous Clocking For Field Employees

It’s Tuesday morning, and your field service crew is gearing up for a packed day of client meetings across town. As they hustle out the door, tracking their time is the last thing on their minds. By week’s end, you find yourself sorting through scribbled notes and calendar appointments, trying to reconstruct billable hours. There has to be a better way! Sound familiar? You’re not alone.

How to conduct effective performance reviews for remote employees

Regular performance reviews are a staple of any successful company. They identify employees’ needs, help managers provide better support, and indicate what works and doesn’t work within your business. They can also help managers understand performance gaps, uncover roadblocks, streamline processes, identify training needs, and even get a picture of what new hires they need to make. In short, performance reviews are critical to give leaders visibility of where their operations are at.

How To Build A Self Motivated, Highly Efficient Team

Daily work, or to say the same work brings boredom. We all face it, but losing to it is not the right thing to do. But what’s the solution? How to be self motivated and how to build a team of motivated people? Have you ever felt the rush of motivation after watching a motivational video or being with a successful person? That feeling makes you work hard, at least for the next few days, and that needs to be done continuously for your teams.

Project-based consulting fees: How it works and weighing the benefits

Pricing is a constant balancing act in the world of consulting. Charge too much, and you risk losing potential clients, charge too little, and devalue your expertise and skills. Unfortunately, for most consultants, hourly rates are the norm. You know — set an hourly rate, multiply that by the number of hours worked, and there’s your consulting fee. So, what’s the solution? Project-based consulting fees.

Navigating The Tech Landscape: A Comprehensive Guide to Boosting Productivity with SaaS Solutions

Staying ahead, regardless of the industry, has become largely about an organization’s strategic approach to productivity, and Software as a Service (SaaS) solutions play a large role in executing that strategy. As you navigate through the ever-evolving tech landscape, understanding the role of SaaS in boosting productivity becomes existential for businesses. SaaS, a cloud-based software distribution model, has become synonymous with efficiency, agility, and cost-effectiveness.