Teams | Collaboration | Customer Service | Project Management

May 2021

6 Customer Experience Trends to Watch Out for in 2021

Over the past few years, customers’ expectations from companies have come to grow. And the race is all about who can fulfill their demands. However, it’s not just about winning the race. But pressuring companies into finding a balance between the expected customer experience and what they, as companies, can offer given their resources and priorities.

Tracking Time: Learn how to analyze activity with Dashboard

Get an overview of all your running projects, active clients you’re currently working for, as well as a breakdown of the services you’re offering to them😉. On the web Dashboard, the account activity panel helps you visualize how your are spending your time at your company⌚ You can view worked hours by employees, projects, clients or services and choose a pre-defined time period (this week, this month, etc.) or select custom dates to analyze any period of time🙌

Tracking Time: Learn how to get a monthly overview with PACE

Every hour logged in TrackingTime is 10x more valuable than in Excel or written on a piece of paper. That's why we want to make it as easy as possible for you and your employees to keep track of each and every hour you work. The Pace Board gives you a monthly overview of both scheduled and tracked hours by every team member at a glance🙌

3 Creative Hacks to Boost Employee Performance

The way we work has changed forever in the past year. And we need to put new systems in place to maintain the habitual levels of performance, to get the most out of our efforts. As remote work becomes more prominent, it’s getting harder to keep the employee performance levels high. That’s why it’s time to roll up our sleeves and start assessing the factors that impact our workdays differently.

3 Creative Hacks to Boost Employee Performance in 2021

The way we work has changed forever in the past year. And we need to put new systems in place to maintain the habitual levels of performance, to get the most out of our efforts. As remote work becomes more prominent, it’s getting harder to keep the employee performance levels high. That’s why it’s time to roll up our sleeves and start assessing the factors that impact our workdays differently.