Teams | Collaboration | Customer Service | Project Management

November 2018

Here's why Skype's end-to-end encryption won't be enough for business users

The lack of end-to-end encryption in Skype has long been a concern for security conscious business users. However, in August 2018 Microsoft announced the availability of Private Conversations, offering users the ability to protect chats, calls and file sharing with end-to-end encryption built on the Signal protocol.

How easy is it for clients to connect with you securely?

We’ve spoken about the importance of secure client communications before. From an accidental leak of information, to a malicious cyber-attack, compromising client confidentiality can result in the sort of reputation damage that can be hard to come back from. But while organizations understand this, too often we find employees defaulting back to less secure communication methods. Why? It comes down to two key factors.

Do investors "punish" firms that suffer a data breach?

Nowadays, the press doesn’t have to look too far for the next cyber attack story! Whether it’s the surprise theft of customer data, like British Airways suffered this year, or a fresh Facebook hack, if there’s one thing we’ve learned this year – no one, regardless of size and sophistication, is immune to attack.