Delivering a more memorable, fulfilling customer experience starts with — no surprise here — understanding your customers. It means putting them first, and IT leaders have a big role to play in emphasizing customer needs and expectations. This video dives into the topic and reveals insights and techniques for IT leaders.

To keep the learning going, you can explore more tutorials — all free, all virtual — at Miro Academy: https://academy.miro.com

Want more Miro in your feed? Please LIKE and SUBSCRIBE. You can click the bell to get notified about new videos.

✌Let’s be friends:
Twitter: https://bit.ly/2CAFFhG
LinkedIn: https://bit.ly/3fVfjWb