AI customer feedback analysis: A complete guide
Learn how to use artificial intelligence to gather, analyse, and understand customer feedback, which can lead to a more effective customer experience.
Teams | Collaboration | Customer Service | Project Management
Collaborating To Help Teams Work Better In The Modern Workplace
AI
AI in HR: Top use cases and benefits
AI in HR is helping make employee service more efficient and personalised throughout the entire employee lifecycle. Discover more in this full guide.
The next frontier in AI: Zendesk's complete service solution
By Lisa Kant, Senior Vice President, Product and Solutions Marketing.
The AI Opportunity Your Agency Is Missing w/ Richard Banfield
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AI And Knowledge Management: Turn Ticket Resolutions Into Articles
An updated knowledge base is an essential part of an organization's self-service offering. But keeping it updated is no easy task. What if you could have artificial intelligence (AI) work for you and help you with Knowledge Management? That’s what InvGate Service Management Knowledge Article Generation feature does! According to a report by Microsoft, 88% of respondents expect a brand or organization to offer self-service support, and 66% begin with self-service when in need.
Unleashing AI potential with M-Files and Microsoft
Watch how Mikko Kontra, discusses the two hottest topics in customer conversations: enabling the hybrid workforce and harnessing the power of generative AI. Exciting developments like the integration of M File solutions and M365 Co Pilots are providing unique value propositions for organizations. Don't miss out on these game-changing innovations!
Meet Rovo, your AI-powered teammate | Atlassian
Rovo is your AI teammate, powered by Atlassian Intelligence. With Rovo, quickly find information across your Atlassian and third-party apps, learn and iterate on knowledge as you work, and take action faster with specialized virtual agents. Discover how to unleash the potential of every team with Atlassian Rovo.
Discover the Innovation Workspace: Accelerate Teamwork with AI
Join us for an eye-opening keynote session where Miro's CEO and Co-founder, Andrey Khusid, alongside industry leaders, unveils our biggest product announcements of the year. Discover how your company can break down silos, reignite excitement in the workplace, and leverage cutting-edge AI technologies to accelerate delivery in today’s fast-paced environment.
AI for IC: 3 research-backed ways for Internal Communication teams to drive engagement and unleash productivity with an AI-powered intranet
In one of business’ great pivots, high performing Internal Communication teams have switched from full pandemic/crisis mode to become a catalyst for furtherance of company culture as well as organizational impact. Senior leaders across the globe have realized that internal comms, when done right, can be a highly effective lever that moves the needle on critical KPIs.
From Chat to Zendesk AI Messaging: Community Event
:Transform Your Customer Service with AI Messaging!: In this recording of our Zendesk Community Event on Making the Shift from Chat to AI Messaging, you will discover how to elevate your customer service from basic chat to Zendesk AI-powered messaging. This session provided valuable insights into transforming customer communication capabilities through the use of AI and machine learning.