Teams | Collaboration | Customer Service | Project Management

The latest News and Information on Collaboration, tools and related technologies.

Open Source Collaboration Software: Types, Tools & How to Choose

Open source collaboration software gives organizations more control over how teams communicate, share files, manage projects, and work together. However, the category covers a wide range of tools, and the right choice depends on what your teams need to accomplish and how much control your organization needs over its data and security. In this guide, we’ll explain the main types of open source collaboration software, the features to look for, and the best tools for different collaboration needs.

How Better Team Communication Can Reduce Credentialing Delays

Provider credentialing involves multiple teams, and even a small gap in communication can delay a provider’s readiness to practice and bill. HR may consider onboarding complete while credentialing has finished its review, yet payer enrollment may still be waiting on a health plan and Billing may not have a confirmed effective date. The challenge is rarely a lack of communication.

Why context is the biggest unlock for your AI strategy

What context really means for agents, why models aren’t enough, and how to engineer context your teams can trust. Over the coming weeks we’ll be sharing more about context in this content series — including how to engineer context as a product, what a context graph actually is, and what it takes to build one that agents can trust. You can also learn more about how Atlassian is harnessing context in our latest report, Leading with Context.

Microsoft Copilot Alternatives | Copilot vs ChatGPT vs Claude vs Workativ : Which Is Best for HR?

Looking for Microsoft Copilot alternatives in 2026 for HR? In this video, we compare Microsoft Copilot, ChatGPT, Claude, and Workativ to see what they can actually do for HR teams, beyond simply answering questions. We look at how each platform approaches AI in HR, HR automation, employee self-service, HR workflows, and AI agents. Then we put two platforms to a real test: a 5-day employee leave request.

Still Switching Between Tools? Bring Team Communication Together | Troop Messenger #Shorts

Still switching between different tools for team communication? Troop Messenger brings team chat, audio & video calling, file sharing, and collaboration into one connected workspace — helping teams communicate and work together from one place. Discover a simpler way to keep your business communication connected.

New Wire Drive Function: See Exactly How Much Storage Your Team Is Using

As teams share more files inside Wire Drive, one question keeps coming up: how much storage are we actually using? Today, we're answering it. Wire Drive now gives team admins a clear view of storage usage right in Team Management. A simple addition with a clear goal: better visibility, without added complexity.

What Financial Institutions Actually Need from Enterprise Communication Software

Most engineering teams who move into financial services arrive with a reasonable assumption: this will be normal software work with more paperwork. Same languages, same patterns, same delivery rhythm, plus some compliance forms at the end. That assumption survives about three weeks. Banking software development is not ordinary development with regulation bolted on. The regulation changes the shape of the work itself, what you build, in what order, how you prove it, and what "done" means.

When Does Your Business Need More Control Over Communication? | Troop Messenger #troopmessenger

When does your business need more control over communication? As teams share messages, files, business data, and sensitive information every day, having greater control over your business communication can become increasingly important. Troop Messenger helps businesses bring communication and collaboration together in one secure workspace. Business Messaging File Sharing Communication Control Team Collaboration Screen Sharing Audio & Video Calling.

Less reaction, more plans in action

Ops and PMO leaders are asked to do more with less—and the question they can never answer fast enough is where their people are actually overcommitted. See how the Asana AI Teammate Capacity Planner surfaces utilization from live work, flags over-allocation before it slips delivery, and models staffing scenarios so you can see what a reshuffle costs before you commit—all in Asana Dash, so every resourcing decision is made on today's data, not last week's meeting.