Teams | Collaboration | Customer Service | Project Management

The latest News and Information on Collaboration, tools and related technologies.

HR Helpdesk Chatbot: Benefits, Use Cases, and Top Tools (2026)

An HR helpdesk chatbot is an AI-powered assistant that automates employee support by handling HR queries, resolving requests, and streamlining internal workflows. Unlike traditional ticketing systems that rely on manual processes and delayed responses, modern chatbots provide instant, conversational support across employee touchpoints. As organizations scale, many are adopting the AI HR helpdesk chatbot to reduce ticket volumes, improve response times, and deliver consistent employee experiences.

HR chatbot examples for employee support (2026)

HR teams spend a large part of their day answering the same employee questions about policies, payroll, leave balances, reimbursements, and benefits. While these requests are necessary, responding to them manually can take time away from more strategic HR initiatives. HR chatbots help solve this problem by automating routine employee queries and enabling faster self-service.

5 Ways to Use Frames You Didn't Know About

Most people use Miro Frames just to organize content - but they're capable of a lot more. In this video, we cover five underused Frame features that can seriously upgrade your Miro workflow. Whether you're running workshops, building AI-powered workflows with Miro Flows, or collaborating on large boards with multiple stakeholders, Frames give you more control than you think. Watch until the end, the last tip alone will save you from ever telling a stakeholder to "scroll to the right section" again.

Employee motivation statistics 2026. Why are most employees disengaged at work?

There is a quiet, almost embarrassing assumption buried inside most corporate motivation programs – that people work like vending machines dispensing snacks. Insert money, press the right button, obtain the desired output. It feels logical. It even works, up to a point. The problem is that employees are not vending machines, and the motivational statistics from 2025 and early 2026 make that clearer than ever.

6 Miro Hacks That Make You Look Like a Pro

If you're still clicking the toolbar to select tools in Miro, you're slowing yourself down. In this third installment of our Miro Shortcuts series, we cover six hidden mechanics that let you bypass the menus entirely - from toggling comments in one keystroke to applying protected locks without touching a single right-click menu. These are the shortcuts that separate casual Miro users from the top 1%. Learn them once and you'll never reach for the toolbar the same way again.

Ship beautiful notifications across every channel | Courier Design Studio

A walkthrough of Design Studio, Courier's multi-channel notification designer. Build and manage notification content for email, SMS, push, inbox, Slack, and Microsoft Teams from a single editor. In this video, we cover: Drag-and-drop content blocks for building templates fast Channel-specific editing with one-click switching Full HTML mode for email with live preview Test sends with real variable data Version history with visual side-by-side comparison Design Studio is in public beta and available in your Courier workspace today.