Teams | Collaboration | Customer Service | Project Management

The latest News and Information on Collaboration, tools and related technologies.

miro

Miro + Microsoft: Turning individual productivity into organizational efficiency

Jun 11, 2026 By Kate Hostetler In Miro
In Gartner’s evaluation framework for enterprise AI assistants, Microsoft Copilot sits in the “Foundational Capability” tier. It drafts, summarizes, generates, and searches across Microsoft 365, making individuals faster at a scale few tools can match. Foundational is exactly right — it’s the layer everything else builds on. What unlocks the next level is turning that individual speed into organizational alignment.
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chanty

12 Best Team Collaboration Apps in 2026

Jun 11, 2026 By Anastasia Matveyeva In Chanty
Even highly talented teams can struggle to collaborate effectively. In many companies, collaboration is no longer something that happens naturally in the background. It now depends on systems, tools, and structured communication that keep people aligned across different locations, time zones, and work styles. As organizations grow, collaboration becomes harder to maintain informally.
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rocket.chat

Rocket.Chat 8.5: Intelligent Search improvements and full accessibility conformance

Jun 10, 2026 By Pavithra Sudhakar In Rocket.Chat
Intelligent Search finds messages by meaning across your entire workspace, with filters that work in air-gapped environments, indexing that scales with message volume, and admin controls that keep results precise and trustworthy. Rocket.Chat now fully conforms to WCAG 2.1 Level AA across web, iOS, and Android, independently verified by two external auditors and satisfying Section 508, the European Accessibility Act, BITV 2.0, and EN 301 549.
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rocket.chat

Rocket.Chat Labs #2: Delivering federation as a built-in standard, not a custom stack

Jun 10, 2026 By Marina Hudek In Rocket.Chat
Federation lets different organizations communicate directly, server to server, without routing data through a vendor's cloud. For customers in defense, government, and critical infrastructure, it is what makes cross-organization collaboration possible without leaving the sovereign or restricted environments they have already accredited.
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element

CompuGroup Medical (CGM) and Element partner to transform healthcare communications

Jun 10, 2026 By Steve Loynes In Element
Healthcare has always had its share of chronic conditions, but not all of them are clinical. For years healthcare communications have been trapped in paper-based systems, slow email chains and endless telephone tag. More worrying still, the creeping adoption of consumer-grade chat apps is now putting private patient data directly into Big Tech's hands - whose entire business models depend on harvesting it. Now there’s a prescription for change.
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troop messenger

Practical Ways Teams Are Making Employee Training More Effective

Jun 10, 2026 By Archana Reddy In Troop Messenger
Every company trains its employees. Very few do it well. Most training still looks the same as it did ten years ago - long slide decks, marathon sessions nobody asked for, and a shared drive full of documents that no one revisits after week one. People sit through it because they have to, retain maybe a third of it, and move on. But some teams have started rethinking this. Not with massive budgets or fancy platforms - just smarter habits that make training stick. Here's what's actually working.
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asana

How one researcher cut competitive analysis from days to hours with AI Teammates

Jun 9, 2026 By Asana In Asana
When a competitive tear-down request comes in, Lizzy Munro doesn't start by opening a spreadsheet. First, she needs to understand the landscape: what competitors are offering, how they're positioning it, and where Asana can stand apart. That means combing through competitor websites, analyst reports, and past research, sometimes across eight or more brands, each with 30-plus data points.
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How to Build a No-Code AI Agent for IT Teams in 5 Minutes (No Coding Required)

Jun 9, 2026 By Workativ AI In Workativ
What if your IT team could automate password resets, account unlocks, ticket creation, and employee support without writing a single line of code? In this video, you'll learn how to build an AI Agent for IT in just 5 minutes using Workativ AI Agent Studio. According to Moveworks, AI can handle up to 80% of IT support work while reducing resolution times by 25–40%. Instead of spending hours on repetitive requests, IT teams can use AI Agents to provide instant support, automate workflows, and resolve issues faster.
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miro

Here's what 33 students taught me about the future of product development

Jun 9, 2026 By Asha Dinesh In Miro
If you want to get a feel for the future of product development, one of the best places to look is NYU Stern’s Tech MBA program. This is where the next generation of PMs cut their teeth, so a few months ago we reached out to one of the program’s lead professors with a question: What if we pointed the students at some of the biggest problems in New York — from grocery prices and transit equity to bike lane safety and childcare — and gave them one day to build a solution that worked?
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