Teams | Collaboration | Customer Service | Project Management

The latest News and Information on Collaboration, tools and related technologies.

Why Opt-In Security Does Not Work: The WhatsApp Backup Example

As the product leader of Wire, I am deeply invested in delivering genuine, user-first security. A critical aspect of this mission is understanding why opt-in security models often fail to protect the majority of users. A prime example of this failure is WhatsApp’s encrypted backup feature, which is a classic case of security as an afterthought rather than a default.

Four-Day Workweek: The Good, The Bad & The Reality

Studies have shown that the four-day workweek, which allows employees to work fewer days without a change in benefits or pay, can increase employee productivity and overall happiness. But it’s not the right fit for every company or team. Here’s how to know if it will work for you. The four-day workweek is no longer just a radical idea—it’s becoming a serious consideration for businesses looking to rethink work schedules, productivity, and employee mental health.

6 project constraints and how to manage them for project success

Project constraints are the general limitations of a project, including time, costs, and risks. Understanding project constraints is important because they affect project performance. In this piece, we’ll discuss project constraints in detail and explain how to manage them. Have you ever been to the circus and watched the performers do a balancing act? They somehow manage to hold multiple plates up in the air so gracefully that it feels like they must be using magic.

Collaboration and coordination are different-here's when to use them

More collaboration isn’t always better. In fact, research from The Work Innovation Lab, a think tank by Asana, shows that too much collaboration can actually hold workers back. In a survey of over 1,500 workers, 29% of leaders said that the expectations put on employees to collaborate prevented them from completing their work. But while too much collaboration is bad, teams still need to work together to achieve business goals.

AI Copilots vs. Agentic AI: What fits your enterprise best?

The term Agentic AI is receiving a lot of attention these days. Gartner listed Agentic AI as a technology trend topic for 2025, and Microsoft introduced agentic capabilities in its Copilot Studio. But what exactly is Agentic AI, and how does it stack up against the popular AI Copilots? While both utilize Generative AI to simplify tasks and enhance productivity, their core capabilities, functionalities, and applications diverge significantly.

Employee Appreciation Day: High-impact recognition strategies reduce turnover and drive performance

Employee Appreciation Day is Friday, March 7, but recognition shouldn’t be a once-a-year event. Throughout March, we’re continuing the celebration by sharing best practices, ideas and strategies to keep appreciation at the heart of your workplace culture.

MLS is Coming to Wire App! Learn More.

We’re thrilled to share some big news with you! We're preparing to roll out MLS (Messaging Layer Security), a game-changing update to enhance your Wire experience with stronger security and enhanced support for larger groups. Here’s everything you need to know about our MLS rollout, its benefits, and how this rollout will affect you.

Beyond Encryption: The New Standard for Secure Internal Communication in Critical Industries

Imagine a financial institution detecting unusual activity that might indicate fraud, insider trading, or a national government agency coordinating an emergency response when a cyberattack disrupts internal communication channels, delaying critical decisions. The result? Misinformation, operational paralysis, and a compromised response effort. In critical industries, such as government, finance, and healthcare, secure internal communication isn't just about confidentiality.

Build a marketing operations strategy in 4 steps

Marketing operations describes the function of overseeing an organization's marketing program, planning, and strategic activities. By bringing team members with unique skill sets together, you can build a strategy that meets your most important goals. Learn four steps to create an effective marketing operations strategy, plus why it matters. Operations management is a crucial part of any organization because it keeps everyday processes running smoothly.

Tech leaders' new edge: Strategic and deeply human

Today’s IT leaders are no longer just operators. They’re strategists
and deal-makers. According to a recent report on the state of today’s IT leader published by The Work Innovation Lab, a think tank by Asana, there’s been a dynamic shift in today’s IT environment away from traditional IT roles toward strategic partnership roles.