Teams | Collaboration | Customer Service | Project Management

The latest News and Information on Collaboration, tools and related technologies.

AI for internal communications: how to become irreplaceable in your organization

The rapid ascent of AI in internal communications has sparked both excitement and anxiety. Some professionals worry the bots will take over their jobs. Others dismiss AI as another overhyped technology. What’s the reality? As the adage goes, AI won’t replace people, but people who know how to use AI might replace those who don’t.

7 key benefits of DevOps collaboration for modern teams

‍ Software development teams are under constant pressure to deliver high-quality applications faster than ever. According to the 2023 State of DevOps Report, organizations with high DevOps maturity deploy 208 times more frequently and recover from failures 2604 times faster. DevOps collaboration is the key to achieving this, as it breaks down the walls between development and operations to streamline workflows and speed up software delivery.

OKR vs. KPI: Which goal-setting framework is better?

OKRs and KPIs are both methods of performance management, but they can help you reach your goals in different ways. OKRs are a goal-setting framework, while KPIs track goal performance. In this piece, we explain how to combine the benefits of these frameworks to improve business performance. OKRs and KPIs may look a bit like alphabet soup at first glance, but these acronyms are valuable ways to set and achieve goals.

What is project design? 7 steps with expert tips

Project design is an early phase of the project lifecycle where ideas, processes, resources, and deliverables are planned out in seven steps. With detailed resources and visual elements, find out how project design can streamline your team’s efficiency. When it comes to managing projects, it can be hard to get everyone on the same page. With multiple moving parts, different deliverables, and cross-departmental collaboration, sometimes an initial project meeting just isn’t enough.

How to write an effective project objective, with examples

You finished your project, now what? If you don’t have a system in place to know what your project objectives are, you don’t have an easy way to know: Did your project succeed? Did you hit your goals? Or did you miss your target? Crafting a project objective isn’t hard, but you have to make sure it’s a measurable, helpful way to evaluate project success. This guide will help you get started with project objectives and supercharge your project management skills.

6 steps for a successful project postmortem meeting

A project postmortem meeting is a meeting held after a project's completion. The main goal is to reflect on how the project went and identify what can be changed moving forward to create a more streamlined process. In this article, we talk about the key benefits of hosting a project postmortem and the steps you need to take to have a successful meeting. One of the most satisfying feelings in the project management process is to complete the project itself.

Solving Information Chaos with AI

Since the emergence of generative AI, businesses have been eager to harness the power of this new technology. When used successfully, AI can be a powerful tool for transforming how organizations manage, analyze, and leverage their information assets. However, successful implementation requires a holistic approach that goes beyond simple technology adoption.