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Collaboration

The latest News and Information on Collaboration, tools and related technologies.

How Client Information Management can help win your firm more business

Legendary NFL coach Vince Lombardi is credited with coining the iconic blurb “Winning isn’t everything; it’s the only thing.” While Lombardi may not have been the first one to say it, the message nevertheless resonates with professional services firms from accountancies to financial services to consultants—winning new clients (and retaining current ones) is everything.

The Future of Service Desk Interactions with Generative AI

Missed the live session? Don't worry! You can now catch the replay of our webinar, where we explore the immense potential of Generative AI in transforming Service Desk Interactions. In this recorded session, we dive deep into the world of Generative AI and its profound impact on IT Service Desk operations. Discover how Generative AI is revolutionizing employee support, streamlining processes, and enhancing user experiences.

How to Automate Employee Onboarding and Offboarding Process Using BambooHR and Azure AD (Webinar)

Tired of complicated paperwork when bringing new employees onboard or when they leave? Our latest webinar recording has the answer! In this easy-to-follow session, we talk about the problems with old-fashioned onboarding and offboarding methods. Then, we show you the awesome benefits of using automation to make things simpler and faster. No more confusion – just efficient and accurate processes that make employees happy!

Top 5 Tips on How to Stay Productive in Your Studies Using Instant Messaging App

In today's fast-paced digital world, instant messaging apps have firmly cemented our daily lives. In addition to assisting us in maintaining contact with friends, family, and coworkers, they can significantly improve our productivity, particularly when it comes to studying. Using the proper techniques, you can use instant messaging apps to stay focused, organized, and on track with your studies.

Audit Trail: Why Your Business Needs It

Different areas in the business have to keep a watchful eye on their respective transactions, processes, and documents, as these are crucial to the business performance. However, keeping track of important activities is one challenge most departments in the business share. Having a complete record where all actions are logged can help the business with auditing, making sure that there is no room for fraud and other unnecessary activities.

5 Actionable Ways to Become a Good Manager

People don’t quit jobs—they quit bosses. You’ve probably heard this one a few times. You’ve also probably left a job or two because the manager was impossible to bear, even though the work was fulfilling, challenging, and well paid. A good manager can make employees excel in the workplace, while a bad manager makes employees hate their jobs, drink excessive amounts of coffee, and use their time at work to find another job instead of being productive.

CiT: Adding Efficiency in Your Meetings and Workflows

Businesses nowadays are operating at different heights of hybrid work environments. This setup offers flexibility to workers with over 70% wishing remote work options to continue. With business operations and employee expectations changing by the Covid-19 pandemic, technology becomes more essential for bringing collaboration and connectivity together. Microsoft Teams, in particular, is one of the tools designed with virtual and hybrid work environments in mind.

6 Things to Know About Sharing Different File Types With Colleagues

In today's work environment, collaboration and document sharing have become essential components for successful business operations. The seamless exchange of ideas and information between team members is crucial to drive innovation, maintain productivity, and achieve organizational goals. This collaborative approach not only streamlines workflows but also cultivates a sense of teamwork and unity among employees.

Boosting Satisfaction with Your Customer Service Chat Software

Customer Service Chat Software: Providing excellent customer service through live chat is crucial for any modern business. Keeping customers happy ensures positive brand experiences and loyalty over time, but many businesses settle for experiences that frustrate customers. Transforming customer service chat support takes more than just installing a tool or software and giving split-second responses.

Secure Meeting Processes in Teams from Start to Finish

Most administrators use Microsoft tools, especially Teams, to aid them in managing meetings. In fact, 91% of Fortune 500 companies use it to develop an effective communication strategy. But there are still loose ends within the app, letting other parties carry out malicious activities at any stage of the meeting process. Teams is no exception to vulnerabilities. From time to time, there have been several reports of security threats in Teams leading to data leaks.