Teams | Collaboration | Customer Service | Project Management

Organizations make faster progress when teams share an understanding of where they’re going and how to get there.

Discover how smarter tech tools are increasing workplace productivity through better collaboration, secure data handling, and practical features like word counters and fonts.

Think of your project as an Oscar-nominated movie. You won, and you have to go up and give your big speech. Who do you thank? In project management, those people would be your project stakeholders—people who have a stake in your project and have helped you get there in some way. Project stakeholders can vary from the people doing the work to the people approving the work to the people you’re doing the work for, but they’re all important.

The scope of collaboration has changed drastically over the last few years. With the rise of remote and hybrid work, many companies have had to change how they operate without an in-person work environment. As a result, the need for group communication apps has grown, becoming essential for keeping teams connected and productive, regardless of their location. While many companies had to quickly adjust to this format due to COVID-19, organizations have successfully adapted.

Engineering Agent is one of the team's most critical digital teammates, handling over 18,000 conversations in six months.

Generative AI has changed how Americans communicate at work. No longer just a theory, this content-creating technology now powers daily workflows across industries. From drafting messages to answering employee questions, AI in the workplace is reshaping internal communications and creating new possibilities for employee connection.

In a world where resilience defines leadership, how we respond to crises often speaks louder than the crises themselves. When a data breach or other cyber incident occurs, being prepared and equipped to act decisively is critically, and in many cases existentially, important. Failing to act, reacting too slowly, or just responding ineffectively can cause serious, sometimes irreversible damage.