Teams | Collaboration | Customer Service | Project Management

Collaboration

The latest News and Information on Collaboration, tools and related technologies.

6 benefits of open source software for enterprise businesses [+10 best tools]

The days of the old-school proprietary software are gone! Open-source is the new kid in town. And it's taking the business world by storm — including enterprise businesses. Businesses of all sizes are increasingly adopting open-source enterprise software as the digital landscape continues to evolve. Traditionally, we've seen open-source projects being adopted by smaller companies with limited budget or niche software needs.

Maximize Your IT Support With the Best IT Service Desk Software

Effective IT support is one of the most important pieces of operating a modern business in today’s ever-evolving digital landscape, but delivering this kind of support at a high level can be complicated. To help streamline complex IT support measures, more businesses are relying on IT Service Desk Software. By using IT Service Desk software, today’s businesses can improve their communication and collaboration while also being more productive and satisfying their customers.

Customizing the Basecamp Project Tools

One of the best ways to personalize a Basecamp project is to customize the project tools. In this video, Kimberly from Basecamp's Customer Success team walks through how to change and rename the tools inside a Basecamp project as well as why you might want to use duplicate tools in a project. We'll even give you a glimpse into how the team at Basecamp has organized a few projects with multiple tools.

Benefits of Horizontal Communication in the Workplace

According to Michael J. Papa, the author of Organizational Communication, “a corporation that focuses on horizontal communication places more importance on fostering collaboration than managing work. When a company expands, lateral or horizontal communication is an intelligent approach to maintain a sense of unity and have all of its parts work towards the same objectives.”

8 Useful Template Ideas for an Hourly Planner

Working remotely can be more convenient, but staying ahead of your schedule in the comfort of your home may be a challenge. With so many opportunities to procrastinate or take up home errands instead of working, our performance at work can suffer. What can remote employees do to be better at daily planning and get on top of their productive efficiency? And this is when an hourly planner comes in handy.

Employee Experience: The neglected pillar of future readiness for enterprise organizations

I’m hard-pressed to think of another period in my 20-plus-year career when future readiness was a higher, more urgent priority for enterprise leadership than it is today. A multitude of disruptive forces—ranging from experimenting with generative AI to prioritizing diversity, equity, and inclusion policies and programs to implementing hybrid strategies—are coming to a head, and we can truly only speculate about what the world of work might look like a decade from now.

Webinar Recap: 3 Pillars to Boost Employee Experience

Employee experience, put simply, is what it feels like to be in an organization. The goal of those entrusted with creating an optimal employee experience is to cultivate a work environment where everyone can flourish, no matter their location. A strong employee experience leads to an optimal work environment where your employees and your organization can flourish.