Teams | Collaboration | Customer Service | Project Management

The latest News and Information on Collaboration, tools and related technologies.

In-game chat: 6 features to drive player engagement in 2023

Gaming has always been more than just button-mashing and high scores. It's a sanctuary where social connections thrive — a virtual playground for over 3 billion people worldwide to gather, interact, and let their inner gamers shine. In this era of digital camaraderie, the power of in-game chat has become prominent, acting as the ultimate social glue that binds players together.

Streamlining Application Releases With ITSM Release Management

In today’s world of ever-evolving technology, IT Service Management (ITSM) Release Management is one of the most important tasks for any business. It ensures that the latest software and hardware updates are released in a timely manner, allowing businesses to stay competitive and up-to-date in their respective industries.

Mental Exhaustion: What's Causing It and How To Control It?

Mental exhaustion—this is a ride that so many people are on today and just so desperately want to get off. If this is where you’re at, don’t feel ashamed. Don’t feel isolated. And certainly don’t assume that you’ll be here forever. There are solutions (quite a few of them, in fact).

Zulip 7.0: Threaded open-source team chat

We’re excited to announce the release of Zulip Server 7.0, containing hundreds of new features and bug fixes! Zulip is an open-source team chat application designed to help people collaborate to solve any challenge. With conversations organized by topic, Zulip is ideal for both live and asynchronous communication. Fortune 500 companies, leading open-source projects, and thousands of other organizations use Zulip every day.

Iteration: The foundation of a sustainable workplace strategy

A refrain that I hear often these days is that the pandemic forever changed the way we work. And yet, just three years later, it’s not uncommon to see companies requiring their workforces to be in-person full time, in large part because it’s easier for business leaders to revert to the circumstances with which they’re most comfortable and familiar.

How to Send Transactional Emails Using SendGrid with Notification Infrastructure

Transactional emails are automated emails triggered by a user (or group of users) taking action on your web or mobile application. Some examples include password reset emails, confirmation emails for purchases or reservations, welcome and onboarding emails, and shipping notifications.